Front Desk Manager Assistant Club Med Cherating

Club Med; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading resort company in Malaysia is seeking a G.O Front Desk Manager Assistant to enhance guest experience. You will assist in managing the front desk, ensuring quality standards, and train the reception team. The ideal candidate is sociable, attentive, and multilingual. If you are ready, join us and pack your bags!

Qualifications

• Ability to connect with guests and build relationships.
• Finding solutions for guests' needs.
• Mastery of at least two languages.

Responsibilities

• Assist Reception Manager with directives and priorities.
• Help organize and manage the reception.
• Control the till and manage deposits and room transfers.
• Train the reception team.
• Apply quality standards and safety rules.
• Promote internal sales.
• Handle client requests and incidents.

Skills

Sociable

Helpful and attentive

Multilingual

Job description

Overview

In becoming a G.O Front Desk Manager Assistant, you will benefit from the infrastructures and activities offered by Club Med. If you get the urge, you can even step on stage to show your talent!

Qualifications

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

Responsibilities

• Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception Manager.
• Assist Reception Manager in the organization and management of reception and the coordination with other services (housekeeping, restaurant, maintenance).
• Participate and control the till of the reception, of the deposit of valuables, and the management of the rooms and transfers.
• Accompany and train the reception team.
• Application of Club Med’s quality standards as well as hygiene and safety rules.
• Promote internal sales (overnight stays, room upgrades and meals).
• Control and solve all requests, comments and incidents which are brought up by our clients.

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.