Front Desk Agent: Guest Care & Shift Work

AGN Travels & Holiday Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A travel and holiday company in Kuala Lumpur is seeking a Front Desk Agent. The ideal candidate will handle customer calls and walk-ins professionally while managing complaints. Responsibilities include maintaining cleanliness at the front desk and basic laundry duties. Minimum education requirement is SPM, with 1-3 years of experience preferred. The contract is full-time, offering a monthly salary of RM 2,200 to RM 2,700.

Qualifications

• Experience level: 1-3 years in a hotel or similar environment.
• Ability to work shifts and handle a busy front desk.

Responsibilities

• Handle calls and walk-in customers professionally.
• Manage customer complaints with care.
• Maintain cleanliness of the front desk area.

Skills

Handling customer complaints

Professional communication

Basic laundry skills

Education

Minimum SPM

Job description

A travel and holiday company in Kuala Lumpur is seeking a Front Desk Agent. The ideal candidate will handle customer calls and walk-ins professionally while managing complaints. Responsibilities include maintaining cleanliness at the front desk and basic laundry duties. Minimum education requirement is SPM, with 1-3 years of experience preferred. The contract is full-time, offering a monthly salary of RM 2,200 to RM 2,700.