Flexible-Optical Application Support Engineer -Optics

Shape Optics Technologies Pte Ltd; Johor Bahru; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

An optical technology company is seeking a Full-Time Optical Application Support Engineer in Johor Bahru. This remote-first role involves supporting the sales team and customers through application testing, issue resolution, and providing technical guidance. Candidates should have a Bachelor’s degree in Engineering and up to 3 years of experience, with strong troubleshooting skills. Join a collaborative team focused on innovative optical solutions and enjoy flexible working hours, with opportunities for personal and professional growth.

Benefits

Flexible work hours

Opportunities with advanced optical technologies

Collaborative team culture

Qualifications

• Up to 3 years of relevant experience, open to candidates with strong technical potential.
• Experience with optical alignment techniques is highly advantageous.
• Solid understanding of optical-mechanical interfaces.

Responsibilities

• Act as the main technical point of contact for internal teams and customers.
• Advise customers on product specifications and capabilities.
• Perform hands-on testing tailored to customer requirements.

Skills

Technical consulting

Problem-solving

Attention to detail

Analytical skills

Education

Bachelor’s degree in Engineering

Tools

CAD tools (e.g., SolidWorks)

Job description

Flexible-Optical Application Support Engineer -Optics

About Us

Shape Optics Technologies (www.sot.com.sg) is a leading optical technology company headquartered in Singapore. We specialize in delivering high-quality optical components and innovative technical solutions to clients worldwide. As our business continues to expand, we are seeking Full‑Time Optical Application Support Engineer to help grow our market presence, support our customers, and strengthen our digital initiatives.

This is a remote‑first role, offering excellent flexibility for self‑motivated professionals who value work‑life balance. While the position is primarily remote, candidates located in Johor Bahru, Malaysia are preferred to facilitate occasional in‑person collaboration.

About the Role

We are looking for a committed and technically skilled Application Support Engineer to join our growing team. In this role, you will support both our sales team and customers through application testing, technical consulting, and issue resolution.

Key Responsibilities

• Act as the main technical point of contact for internal teams and customers, responding to inquiries about our optical products via phone, email, and in person.
• Advise customers on product specifications, applications, and capabilities.
• Perform hands‑on testing and troubleshooting tailored to customer requirements.
• Work closely with our Singapore headquarters to provide feedback on product launches and develop technical materials.
• Support customer visits together with sales colleagues, offering expert technical guidance.
• Assist with preparing quotations and processing orders as needed.
• Contribute to internal projects that enhance efficiency and service standards.

Requirements

• Bachelor’s degree in Engineering (Electrical, Mechanical, Mechatronics, Physics, Optics, or a related field).
• Up to 3 years of relevant experience; however, candidates with strong technical potential but limited experience are welcome to apply.
• Experience with CAD tools (e.g., SolidWorks).
• Familiarity with optical alignment techniques and considerations for thermal and vibration control in sensitive assemblies.
• Hands‑on experience in optical alignment and integration is highly advantageous.
• Solid understanding of optical‑mechanical interfaces.
• Meticulous attention to detail for engineering documentation and system integration.
• Ability to work effectively across optical, electronics, and systems engineering teams.
• Proactive approach to troubleshooting and supporting field deployments.
• Strong analytical skills in both laboratory and field environments.

Why Join Shape Optics Technologies?

• Remote‑first work model with flexible hours.
• Opportunities to work with advanced optical technologies.
• Inclusive, collaborative, and innovative team culture.

How to Apply

Please send your resume and a brief cover letter outlining your relevant experience to [e-mail].