Fine Dining Assistant Manager - Guest Experience Lead

Randstad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prestigious Malaysian F&B group is looking for a skilled service leader in Kuala Lumpur to deliver exceptional dining experiences. Responsibilities include guiding staff, ensuring smooth operations, and maintaining guest satisfaction. Ideal candidates will have 3–5 years of restaurant experience, strong communication skills, and the ability to lead a team effectively. A diploma in a related field is required for this role, emphasizing a positive attitude and customer service excellence.

Qualifications

• 3–5 years relevant mid-level experience.
• Active listener and effective communicator.
• Empathetic and positive attitude.

Responsibilities

• Deliver warm, professional service to guests.
• Assist with opening/closing and service flow.
• Guide and motivate service staff to maintain high standards.

Skills

Proficient in English

Proficient in Malay

Team player

Attention to detail

Customer service skills

Strategic thinking

Effective communicator

Problem solving

Education

Diploma in any related field

Associate degree

Job description

A prestigious Malaysian F&B group is looking for a skilled service leader in Kuala Lumpur to deliver exceptional dining experiences. Responsibilities include guiding staff, ensuring smooth operations, and maintaining guest satisfaction. Ideal candidates will have 3–5 years of restaurant experience, strong communication skills, and the ability to lead a team effectively. A diploma in a related field is required for this role, emphasizing a positive attitude and customer service excellence.