Overview
Finance Executive (Accounts Receivable), R.E.A.L Kids
Responsible to oversee and manage the daily operations of the accounts receivable process. This role involves ensuring timely collection of receivables, managing customer accounts, coordinating with internal teams, and supporting the AR team to meet collection and reporting goals.
Responsibilities
- Billing & Refund Process:
- Oversee the end-to-end accounts receivable process, ensuring accuracy and efficiency of proper invoice and payment assignments.
- Process customer refund requests, including withdrawals, or overpayments.
- Check and approve credit notes based on policy and appropriate documentation.
- Ensure all CNs are properly authorized, posted to the correct accounts, and reflected in the AR ledger.
- Payment Collection & Overdue Accounts:
- Record day-to-day collections in billing system, including payment methods: IBG, credit card, JOMPAY and online portal, after checking in online payment portal and bank portal.
- Ensure all deposit and credit balance movements and utilization are accurate in billing system.
- Review and reconcile customer accounts and the general ledger, including performing bank reconciliations.
- Monitor aging reports and follow up on overdue accounts.
- Propose provision of doubtful receivables and monitoring of provisions.
- Investigate and resolve payment discrepancies.
- Closing Activities & Ad-hoc:
- Support month-end closing and yearly external audit process by providing timely information and resolving queries from internal customers/auditors.
- Prepare and post journal entries related to AR transactions, including revenue recognition, credit memos, payment collections, write-offs, and discounts.
- Ensure accuracy of balance sheet accounts and identification of items in balance sheet accounts.
- Maintain and consult on local AR policies.
- Act as a competent contact person for various inquiries relating to your area of responsibility and advise your team on (receivables) accounting issues.
- Process Improvements & Projects:
- Implement and execute new accounting regulations and internal controls, with a focus on Accounts Receivable.
- Support on process optimization, harmonization, automation, digitalization and standardization projects.