Field Service Engineer

CTC Global; Klang City; On-site; MYR 36,000 - 48,000; Full time

Job summary

A technology solutions company in Klang City is seeking a candidate to provide on-site support for desktop hardware and applications. The ideal applicant must have at least a Diploma in Computer Science or IT, with a minimum of 1 year experience in desktop support and network maintenance. Responsibilities include troubleshooting, installation, and system maintenance. Malaysian citizens preferred. This role is a 1-year contract position with travel required.

Qualifications

• At least 1 year experience in support and maintenance of desktop and network environments.
• Willingness to travel and possess own transport.
• Applicant should be Malaysian citizens.

Responsibilities

• Provide on-site support for desktop hardware and applications.
• Install and configure MS Windows OS and applications.
• Perform troubleshooting for hardware and software issues.
• Carry out preventive maintenance.
• Participate in project rollouts and installations.

Skills

Support for Wintel desktop environment

Troubleshooting hardware issues

Knowledge of Microsoft applications

Networking knowledge

Education

Diploma or Bachelor’s Degree in Computer Science/Information Technology

Tools

MS Windows OS

Microsoft Office

Anti-virus software

Job description

• To provide on on-site support for desktop hardware, desktop applications, emails, printer and network related issues
• To install, de-install, configure and support MS Windows OS, MS Windows applications and others user’s application
• To perform on-site break/fix problem troubleshooting and resolution
• To perform hardware and software moves, adds and changes
• To invoke problem escalation process to next level of support
• To carry out project roll out and installation

Responsibilities

• To provide on on-site support for desktop hardware, desktop applications, emails, printer and network related issues
• To install, de-install, configure and support MS Windows OS, MS Windows applications and others user’s application
• To perform on-site break/fix problem troubleshooting and resolution
• To perform hardware and software moves, adds and changes
• To perform preventive maintenance
• To invoke problem escalation process to next level of support
• To carry out project roll out and installation

Requirements

• Candidate must possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent
• At least 1 year experience in the support, administration, maintenance, configuration and building of Wintel desktop and network environment
• Working knowledge inWin2K/XP/Win10 Operating Systems, and Microsoft desktop applications such as Microsoft Office, Anti-virus software etc.
• Working knowledge in PC hardware, printer and networking equipment
• Applicant must be willing to travel and possess own transport.
• Applicant should be Malaysian citizens
• 1 Year Contract Position.