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Field Service Engineer

CTC Global

Klang City

On-site

MYR 36,000 - 48,000

Full time

Today
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Job summary

A technology solutions company in Klang City is seeking a candidate to provide on-site support for desktop hardware and applications. The ideal applicant must have at least a Diploma in Computer Science or IT, with a minimum of 1 year experience in desktop support and network maintenance. Responsibilities include troubleshooting, installation, and system maintenance. Malaysian citizens preferred. This role is a 1-year contract position with travel required.

Qualifications

  • At least 1 year experience in support and maintenance of desktop and network environments.
  • Willingness to travel and possess own transport.
  • Applicant should be Malaysian citizens.

Responsibilities

  • Provide on-site support for desktop hardware and applications.
  • Install and configure MS Windows OS and applications.
  • Perform troubleshooting for hardware and software issues.
  • Carry out preventive maintenance.
  • Participate in project rollouts and installations.

Skills

Support for Wintel desktop environment
Troubleshooting hardware issues
Knowledge of Microsoft applications
Networking knowledge

Education

Diploma or Bachelor’s Degree in Computer Science/Information Technology

Tools

MS Windows OS
Microsoft Office
Anti-virus software
Job description
  • To provide on on-site support for desktop hardware, desktop applications, emails, printer and network related issues
  • To install, de-install, configure and support MS Windows OS, MS Windows applications and others user’s application
  • To perform on-site break/fix problem troubleshooting and resolution
  • To perform hardware and software moves, adds and changes
  • To invoke problem escalation process to next level of support
  • To carry out project roll out and installation
Responsibilities
  • To provide on on-site support for desktop hardware, desktop applications, emails, printer and network related issues
  • To install, de-install, configure and support MS Windows OS, MS Windows applications and others user’s application
  • To perform on-site break/fix problem troubleshooting and resolution
  • To perform hardware and software moves, adds and changes
  • To perform preventive maintenance
  • To invoke problem escalation process to next level of support
  • To carry out project roll out and installation
Requirements
  • Candidate must possess at least a Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent
  • At least 1 year experience in the support, administration, maintenance, configuration and building of Wintel desktop and network environment
  • Working knowledge inWin2K/XP/Win10 Operating Systems, and Microsoft desktop applications such as Microsoft Office, Anti-virus software etc.
  • Working knowledge in PC hardware, printer and networking equipment
  • Applicant must be willing to travel and possess own transport.
  • Applicant should be Malaysian citizens
  • 1 Year Contract Position.
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