Field Application Engineer (FAE)

Lumina Systems Pte Ltd; Seberang Perai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading electronics company in Penang seeks a proactive Field Application Engineer (FAE) to provide technical support and consult with customers on electronic components and battery products. The role involves design recommendations, customer engagement, and monitoring market trends in IoT and industrial electronics. Candidates must possess engineering degree and 3-7 years of relevant experience. Offer includes competitive salary and comprehensive benefits including annual leave and medical coverage.

Benefits

Strong technical training programs

Performance incentives

Exposure to multiple top-tier global brands

Career growth opportunities

Qualifications

• 3-7 years of experience in application engineering, technical sales, or electronics/battery applications.
• Strong understanding of battery charging principles and safety certification standards.
• Excellent communication and technical support skills.

Responsibilities

• Provide technical consultation and design support for customers.
• Partner with sales team to identify customer needs.
• Monitor market developments in IoT and electronic trends.

Skills

Technical consultation and design recommendations

Strong presentation skills

Customer-oriented mindset

Expertise in battery selection

Knowledge of optoelectronics

Education

Bachelor’s degree in Electrical/Electronic Engineering

Tools

Microsoft Office Suite (especially Excel)

Job description

We are looking for a proactive and technically skilled Field Application Engineer (FAE) to support our customers across electronic components and consumer battery product lines in Penang. As a distributor partner to leading global brands, the FAE plays a vital role in bridging manufacturers, sales teams, and customers, providing design-in support, product selection guidance, and application solutions that ensure successful implementation of both component and battery technologies.

Responsibilities

Key Responsibilities

1. Technical Support & Design-In

• Provide technical consultation and design recommendations for semiconductors, passives, sensors, and batteries.
• Support customers through design evaluation, circuit optimization, and component selection.
• Conduct performance testing, validation, and failure analysis for components and batteries in customer designs.
• Offer cross-product integration advice — e.g., matching battery characteristics with power ICs or energy management circuits as well as recommending cross for LED replacements.

2. Pre-Sales & Customer Engagement

• Partner with the sales team to identify customer needs and propose suitable solutions from various principal lines.
• Deliver technical presentations and demos to customers and internal staff.
• Prepare and present application notes, reference designs, and training materials to accelerate customer adoption.

3. Liaison Between Principals & Customers

• Act as the technical interface between customers and multiple principal brands.
• Collaborate with manufacturers’ Quality teams and Products teams for complex technical support including quality escalation and de-escalation.
• Provide customer feedback to suppliers for product improvement and roadmap alignment.
• Coordinate with logistics and product management for sample evaluation and technical documentation.

4. Market Intelligence & Trend Analysis

• Monitor market developments in IoT, wearables, automotive, and industrial electronics.
• Track advances in battery chemistry, power management, and low-power design as well as optoelectronics applications.
• Provide reports and technical insights to management and principals to guide strategy.

Qualifications

• Bachelor’s degree or higher in Electrical/Electronic Engineering, Materials Science, or related field.
• 3–7 years of experience in application engineering, technical sales, or electronics/battery applications.
• Strong knowledge in:
  • Microsoft Office suite of applications especially in Excel.
  • Battery selection, charging/discharging principles, and safety certification standards.
  • Optoelectronics – LED both the visible and invisible frequency range, photo-transistors, photo-diodes, optocouplers.
• Excellent presentation and communication skills with a customer-oriented mindset.

What We Offer

• Exposure to multiple top-tier global brands across the electronics and battery ecosystem.
• Opportunity to work closely with design engineers, OEMs, and manufacturing partners.
• Strong technical training programs from principal suppliers.
• Competitive salary, performance incentives, and career growth within the regional distribution network.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Allowance Provided