Fiber Sales Specialist (Nationwide)

Asia Recruit (Permanent, Contract, & Executive Recruitment); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecom provider in Malaysia seeks a Fiber Sales Specialist to manage home-fibre installations and enhance customer satisfaction by solving problems and upselling products. The role requires identifying sales opportunities and meeting assigned performance KPIs. Candidates with strong sales experience and technical knowledge are encouraged to apply for this dynamic position.

Qualifications

• Experience in sales and customer service.
• Ability to identify sales opportunities and upsell products.
• Strong problem-solving skills.

Responsibilities

• Manage and complete full-fledge home-fibre installation.
• Solve customer problems by offering product solutions.
• Identify sales opportunities and upsell products.

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Fiber Sales Specialist (Nationwide)

Sales Engineering, Technical, or IT

Job description: Our client is one of the leading telecommunication providers in Malaysia, offering a wide range of mobile plans and services to meet the needs of its customers, these includes Postpaid, Prepaid, and Broadband services to customers nationwide. The company has invested heavily in its network infrastructure, and has built a high-speed, Fiber-Optic network that covers most of the major cities and towns in Malaysia.

• Manage and complete full-fledge home-fibre installation.
• Solve customer problems by offering product solutions and giving them the best product experience.
• Identify sales opportunities and upsell products to customers.
• Meet performance KPI and sales value that has been assigned.
• Coordinate complex and multi-parties service delivery beyond fibre (WiFi solutioning, & Smart Home).