Facility Manager - One Precinct, Penang

Pelaburan Hartanah Berhad; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading property investment company in Malaysia is seeking a Facility Manager to oversee operation and maintenance services for clients’ buildings. The role includes managing staff, ensuring customer satisfaction, and adhering to financial resources. Candidates should have a degree in engineering or facility management, possess strong leadership and communication skills, and have extensive experience in facility management. The position requires fluency in Bahasa Malaysia and English, as well as the ability to work independently.

Qualifications

• Recognized degree in engineering/facility management or related field.
• Experience in HVAC system, electrical/plumbing/control room systems.
• 10 years of relevant experience in facility management/building services.

Responsibilities

• Oversee management of operation and maintenance services.
• Ensure customer satisfaction and compliance with contractual obligations.
• Conduct staff performance appraisals and develop facility management teams.

Skills

Supervision and leadership

Analytical skills

Communication skills

Proficiency in Bahasa Malaysia

Proficiency in English

Problem-solving skills

Education

Degree in engineering or facility management

Job description

Operation & Maintenance – To oversee the overall management of the operation and maintenance services of clients’ buildings and facilities.

Preventive & Corrective Maintenance - Direct staff to coordinate scheduled maintenance for HVAC, electrical, plumbing, fire, lift, safety and BMS systems.

Vendor & Subcontractors Supervision (Hard Services and Soft Services).

Staff Development - Identify training needs, supervise and develop facility management teams.

Budget Management- Propose, manage and optimize financial resources.

Customer Satisfaction - Ensure all work meets contractual requirements and conduct periodic customer satisfaction surveys.

Performance Monitoring - Prepare, update and monitor KPI's monthly.

Performance Management - Conduct staff performance appraisals (PMS) and foster motivation.

Additional Responsibilities - Execute other tasks as directed by management

PPM Checklist Management: Verify and compile all Planned Preventive Maintenance (PPM) checklists as per schedule.

Customer Satisfaction: Ensure all work meets or exceeds customer expectations in line with the tenancy agreement.

Inspection & PM Verification: Verify daily inspection checklists and PM tasks for accuracy and completeness.

Technical Support & Training: Guide, troubleshoot and train the team on unresolved issues.

PM Work Monitoring: Oversee and follow up on PM work orders/ checklists with technicians and vendors.

CIDB Card Renewal: Ensure CIDB card renewal before expiration.

Client Meetings: Attend site meetings with clients (with FM's acknowledgement).

Work Coordination: Plan, execute and follow up on scheduled work performed by appointed vendors.

Permit & Documentation: Sign off Permit to Work (PTW) and subcontractor callback reports.

Requirements

A recognized degree in engineering/ facility management or any related field.

Relevant Professional Certifications in facility management or engineering are an advantage.

Experience in supervision and leading, HVAC system, electrical/plumbing/control room system

Experience in planning and managing on budgeting, reporting on facilities/building operating

Experience of reporting and monitoring to tight deadline

Knowledge on technical and building /cleaning services, compliance and safety regulations

Proficient in Bahasa Malaysia and English both written and oral.

Analytical and possess good writing and communication skills.

Proven to be active, proactive and energetic with leadership quality.

Able to work independently with minimum supervision.

10 years of relevant experience in facility management/ building services/ operation & maintenance.

Employment is under PHB Facility Management Berhad, a subsidiary company to Pelaburan Hartanah Berhad.