Facility Management Officer

Taion Sdn Bhd; Seremban; On-site; MYR 30,000 - 40,000; Full time

Job summary

A customer service firm in Seremban, Negeri Sembilan is looking for a Customer Service Representative. The role requires fluent Mandarin and English skills, alongside 1-2 years of experience in Customer Service, Logistics, or Facilities Management. Candidates will serve as the primary contact for customer inquiries and provide administrative support. We welcome fresh graduates and those with any educational background. This position offers benefits such as annual leave, EPF, SOCSO, PCB, and medical leave.

Benefits

Annual Leave

EPF / SOCSO / PCB

Medical and Hospitalisation Leave

Qualifications

• Minimum 1-2 years of experience in a similar Customer Service, Logistics, or Facilities Management role.
• Any education background accepted; fresh graduates are welcomed to apply.

Responsibilities

• Serve as the primary point of contact for customer inquiries and provide exceptional customer service.
• Provide administrative support to the management team as needed.
• Collaborate with cross-functional teams to ensure smooth operations.

Skills

Fluent in Mandarin

Fluent in English

Communication skills

Interpersonal skills

Organizational skills

Proficient in Microsoft Office Suite

Problem-solving skills

Job description

Requirements

Ability to speak and write in Mandarin and English fluently.

Minimum 1-2 years of experience in a similar Customer Service, Logistics, or Facilities Management role.

Candidates with any education background and fresh graduates are welcomed to apply.

Strong communication and interpersonal skills, with the ability to work effectively within a team.

Excellent organizational and time management skills, with the ability to prioritize and multitask.

Proficient in Microsoft Office Suite, with a keen eye for detail.

Proactive problem-solving skills and a customer‑centric mindset.

Ability to work independently and as part of a team.

Working date: Monday – Saturday.

Work location: Seremban, Negeri Sembilan.

Responsibilities

Serve as the primary point of contact for customer inquiries and provide exceptional customer service.

Provide administrative support to the management team as needed.

Collaborate with cross‑functional teams to ensure smooth operations.

Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave