Facility Engineer (Seri Manjung, Perak)

UEM Edgenta Berhad; Perak; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading engineering firm in Malaysia is seeking an experienced professional to oversee operations and act as a key liaison with clients for engineering-related matters. The ideal candidate should have a Bachelor's degree in Engineering and a minimum of 5 years' experience in facility management. Responsibilities include ensuring compliance with regulations, monitoring vendor performance, and supporting financial documentation for billing. This position is critical for ensuring operational excellence and client satisfaction.

Qualifications

• Bachelor’s degree in Engineering from a recognized university.
• 5+ years’ experience in engineering facility management.
• Hands-on exposure to building or township management operations.
• Strong background in managing engineering systems and service delivery.

Responsibilities

• Act as the liaison between the company and client for all engineering matters.
• Oversee engineering team operations to ensure excellence.
• Ensure compliance with statutory and safety regulations.
• Support financial operations by aiding in billing documentation.
• Monitor vendor performance against service agreements.

Skills

Engineering facility management

Compliance with regulations

Operational performance analysis

Vendor management

Client liaison

Education

Bachelor’s degree in Engineering

Job description

Responsibilities

• Act as the main liaison between the company and client for all engineering-related matters (mechanical, electrical, and general services).
• Oversee day-to-day operations and performance of the engineering team, ensuring incident resolution and continuity through operations excellence practices.
• Monitor and ensure all client complaints related to facilities are addressed professionally and rectified according to company procedures.
• Assist the Lead Engineer in planning, executing, and monitoring installations, maintenance, repairs, and testing of engineering systems.
• Develop and implement the Annual Operations Excellence Blueprint, identifying critical success factors and mitigation plans for service delivery.
• Ensure timely and accurate reporting of operational performance, including dashboards, analysis, and management/customer reports.
• Ensure full compliance with statutory, safety, and industry regulations through regular audits and staff engagement aligned with QSHE policies.
• Support financial operations by facilitating timely work documentation for billing, and assisting in resolving payment issues from clients.
• Monitor and evaluate vendors’ performance against service agreements and KPIs, escalating issues that may impact service delivery.
• Utilise Edgenta Smart Connect and related platforms to track operations data, ensuring proper system usage and accurate reporting.

Requirements

• Possess a Bachelor’s degree in Engineering (any field) from a university recognized by the Malaysian Government.
• Minimum of 5 years’ experience in engineering facility management.
• Hands‑on exposure to building, township, or district management operations.
• Strong background in managing engineering systems, maintenance activities, and service delivery within facilities.
• Familiar with facility‑related regulations, standards, and best practices in a property or infrastructure environment.