Facilities Soft Services Lead: Vendor & Operations

CBRE Asia Pacific; Putrajaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global facilities management company is seeking a Soft Services Lead in Putrajaya, Malaysia. This role involves coordinating soft services operations, ensuring compliance with quality standards, and managing vendor relationships within an office environment. Candidates should have a diploma or degree in Facilities Management, along with 2-4 years of relevant experience. Strong organizational and communication skills are essential, as is a customer-focused mindset. Join us in enhancing workplace operations and experience.

Qualifications

• 2–4 years of experience in facilities management or soft services coordination.
• Strong documentation skills with attention to detail.
• Ability to manage time-sensitive tasks.

Responsibilities

• Coordinate daily soft services activities ensuring timely service delivery.
• Monitor adherence of service providers to quality standards and SLAs.
• Administer and update FM reports and soft services activity logs.

Skills

Organizational skills

Good communication

Stakeholder management

Vendor coordination

Customer-focused mindset

Education

Diploma or Bachelor’s Degree in Facilities Management or related field

Tools

FM systems (CMMS)

Job description

A leading global facilities management company is seeking a Soft Services Lead in Putrajaya, Malaysia. This role involves coordinating soft services operations, ensuring compliance with quality standards, and managing vendor relationships within an office environment. Candidates should have a diploma or degree in Facilities Management, along with 2-4 years of relevant experience. Strong organizational and communication skills are essential, as is a customer-focused mindset. Join us in enhancing workplace operations and experience.