Facilities Coordinator

JLL; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading facility management company is seeking a Facility Operations Manager in Malaysia. The position involves overseeing daily operations, managing vendor relationships, and ensuring compliance with health regulations. Ideal candidates will have a degree in Facility Management or Business Administration and 2-3 years of relevant experience. Strong organizational, communication, and customer service skills are essential. This position offers opportunities for project support and emergency preparedness initiatives.

Qualifications

• 2-3 years of experience in facility management or related role.
• Proficiency with vendor management and contract administration.
• Knowledge of health and safety regulations and best practices.

Responsibilities

• Oversee daily facility operations, including maintenance and security.
• Coordinate workspace setups and meeting room bookings.
• Serve as primary point of contact for facility-related matters.

Skills

Organizational skills

Communication skills

Interpersonal abilities

Problem-solving mindset

Time management

Education

Bachelor's degree in Facility Management

Business Administration or related field

Tools

Microsoft Office Suite

Facility management software

Job description

Execute services in areas of responsibility for a small to moderate size location/across small number of smaller locations & may oversee the work of team members. Scope may include wide range of Workplace Solutions specialist facility & building management services, customer services activities, delivered at a location/across multiple locations. May include workspace asset management, engineering, building & maintenance, cleaning, mail delivery, logistics &/or storage services, set-up, A/V, catering, document, switchboard, reception, floor support & other location services. Independently carry out routine tasks according to guidelines and/or under supervision.

Facility Operations

• Oversee daily facility operations, including maintenance, cleaning, and security services
• Coordinate workspace setups, relocations, and reconfigurations
• Manage meeting room bookings and audio-visual equipment
• Ensure compliance with health and safety regulations
• Coordinating office services (e.g., workspace setup, A/V, catering, reception)

Vendor Management

• Coordinate with various service providers (e.g., cleaning, maintenance, catering)
• Monitor vendor performance and address any issues
• Assist in contract management and invoice processing

Client Relations

• Serve as the primary point of contact for Accenture employees regarding facility-related matters
• Respond promptly to requests, complaints, and inquiries
• Maintain positive relationships with Accenture stakeholders

Asset Management

• Track and manage office equipment, furniture, and supplies
• Coordinate repairs and replacements as needed
• Assist in inventory management and procurement processes

Administrative Support

• Maintain accurate records of facility-related activities and expenses
• Prepare regular reports on facility operations and performance metrics
• Assist in budget tracking and cost control measures

Project Support

• Participate in facility improvement projects and initiatives
• Assist in implementing new workplace strategies and technologies
• Support sustainability and energy efficiency efforts

Emergency Preparedness

• Assist in developing and maintaining emergency response plans
• Participate in safety drills and training sessions

Qualifications

• Bachelor's degree in Facility Management, Business Administration, or related field
• 2-3 years of experience in facility management or related role
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite and facility management software
• Knowledge of health and safety regulations and best practices
• Experience with vendor management and contract administration
• Customer service-oriented with a problem-solving mindset
• Ability to work independently and as part of a team
• Flexibility to adapt to changing priorities and work demands