F&B Outlet Operations Lead

Mastering Group; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading F&B outlet is seeking an experienced professional to oversee daily operations. Key responsibilities include maintaining product quality, managing inventory, and ensuring excellent customer service. Candidates must have prior F&B outlet experience, basic computer skills, and the ability to communicate in Mandarin. A passion for teamwork and quality service is essential. This role also requires shift work, including weekends and public holidays, and travel may be necessary.

Qualifications

• Prior experience in Food & Beverage outlet operations is required.
• Basic computer skills; able to use Microsoft Excel, PowerPoint, and related software.
• Able to communicate in Mandarin for effective communication with clients.

Responsibilities

• Maintain the highest standards of product quality and customer service.
• Prepare and brew beverages according to in-house recipes.
• Conduct quality control checks to ensure consistency in taste.

Skills

Food & Beverage outlet operations

Customer service

Microsoft Excel

Microsoft PowerPoint

Mandarin communication

Cash handling

Job description

A leading F&B outlet is seeking an experienced professional to oversee daily operations. Key responsibilities include maintaining product quality, managing inventory, and ensuring excellent customer service. Candidates must have prior F&B outlet experience, basic computer skills, and the ability to communicate in Mandarin. A passion for teamwork and quality service is essential. This role also requires shift work, including weekends and public holidays, and travel may be necessary.