Eyewear Sales Associate (Bilingual) — Commission & Benefits

SEASON RETAIL MANAGEMENT Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail management company in Johor Bahru is seeking candidates for a customer service role in optical retail. The ideal candidate will have retail experience and speak English, Bahasa Malaysia, and Mandarin. Responsibilities include assisting customers in selecting eyewear, processing sales, and maintaining the store. The company offers competitive pay, performance bonuses, medical benefits, and additional leave. Fresh graduates are encouraged to apply.

Benefits

Competitive pay

Monthly commission & Product Incentives

Attendance Bonus

Monthly Performance Bonus

Overtime Pay

Additional Leave (Birthday Leave)

Medical benefit

Annual leave

Employee discounts on eyewear

EPF

SOCSO

Qualifications

• Previous retail or customer service experience, preferably in an optical setting.
• Able to speak in English, Bahasa Malaysia, and Mandarin.
• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Ability to work efficiently and handle multiple tasks.
• Detail-oriented with good problem-solving abilities.
• Basic knowledge of eyewear products is a plus, but training will be provided.
• Friendly, approachable, and professional demeanor.

Responsibilities

• Assist customers in finding the right eyewear.
• Provide product recommendations.
• Help with frame adjustments and repairs.
• Take customer orders and check prescription details.
• Keep the store clean and well-stocked.
• Answer customer questions and resolve concerns.
• Process sales and handle the cash register.

Skills

Customer Service

Communication Skills

Sales Techniques

Education

Minimum education: SPM and above

Job description

A retail management company in Johor Bahru is seeking candidates for a customer service role in optical retail. The ideal candidate will have retail experience and speak English, Bahasa Malaysia, and Mandarin. Responsibilities include assisting customers in selecting eyewear, processing sales, and maintaining the store. The company offers competitive pay, performance bonuses, medical benefits, and additional leave. Fresh graduates are encouraged to apply.