Executive, Technical Assistant (Commercial Vehicles)

Tan Chong Group; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent automotive company in Ipoh, Malaysia is seeking an Executive, Technical Assistant for Commercial Vehicles. You will assist in daily production planning, manage warranty processes, and improve service quality. Responsibilities include monitoring performance, promoting waste management plans, and maintaining workshop tools. Ideal candidates will have a focus on improving efficiency through kaizen practices in a dynamic environment. This role is pivotal in ensuring optimal operations and service standards.

Responsibilities

• Assist in planning and monitor daily production and capacity utilization.
• Ensure timely closure of repair orders and handle warranty submissions.
• Track job boards, calculate efficiency, create contingency plans.
• Promote kaizen initiatives to enhance service quality.
• Plan and execute waste activities as per regulations.
• Audit and maintain workshop tools and equipment.
• Monitor Service Advisor (SA) performance and track service campaigns.
• Support 5S practices for an organized workspace.

Job description

Executive, Technical Assistant (Commercial Vehicles)

Recruiter @ Tan Chong Group | Talent Connector Across Automotive, Technical & Support Roles

Job Responsibilities:

• Daily Operations: Assist in planning and monitor daily production and capacity utilization.
• RO & Warranty Management: Ensure timely closure of repair orders and handle warranty submissions, parts documentation, and disposal.
• Efficiency & Job Control: Track job boards, calculate efficiency, create contingency plans, and standardize service times.
• Quality Improvement: Promote kaizen initiatives to enhance service quality and efficiency.
• Waste Management: Plan and execute waste activities as per regulations.
• Tools Maintenance: Audit and maintain workshop tools and equipment; plan purchases as needed.
• Performance Monitoring: Monitor Service Advisor (SA) performance and track service campaigns.
• 5S Implementation: Support 5S practices for an organized workspace.