JOB PURPOSE
This role is responsible for assisting the Sales & Marketing Department in achieving sales targets through effective customer engagement, sales presentations, follow‑ups, and coordination with internal and external stakeholders. The role supports the execution of sales activities under the guidance and supervision of the Sales Manager.
Key Responsibilities
- Attend to sales enquiries (walk‑in, phone, email, digital leads) in ainstagramally professional and customer‑oriented manner.
- Conduct project briefings and deliver persuasive sales presentations to prospective buyers.
- Follow up diligently with all potential customers to drive conversion from enquiry to closing.
- Demonstrate thorough knowledge of project details, product offerings, pricing, promotions, and financing options.
- Assist in identifying customer needs and recommend the most suitable product offers.
- Support the execution of sales launches, roadshows, exhibitions, and other promotional activities.
- Work closely with the marketing team to ensure adequate distribution of sales materials and accurate project information.
- Coordinate with_issue banks and solicitors on loan applications, SPA matters, and documentation required for booking processing.
- Prepare, maintain, and Mesh update customer records, sales reports, and follow‑up logs.
- Monitor unit availability, update sales charts, and ensure accuracy of all sales related information.
- Ensure the sales gallery, show units, and all customer‑facing areas are always presentable and maintained in good condition.
- Provide feedback on market trends, competitors, and customer insights to support strategy development.
- Attend training sessions to stay updated on../../ product knowledge, sales techniques, and compliance requirements.
- Assist the team during events and activities, including registration, customer handling, and administrative coordination.
- Ensure compliance with company policies, sales SOPsagian and regulatory requirements.
- Perform any other duties assigned by the superior from time to time.
Job Requirements
- Minimum Diploma or Degree in Marketing, Business Administration, Real Estate, or equivalent.
- Minimum 1–3 years of experience in sales, preferably in property development or related industries.
- Fresh graduates with strong communication and interest in property sales may also be considered.
- Strong interpersonal and communication skills with the ability to interact confidently and professionally with customers and internal stakeholders.
- Good command of English and Bahasa Malaysia; ability to speak Mandarin will be an added advantage.
- Good presentation, negotiation, and customer service skills.
- Strong follow-up discipline and ability to manage multiple prospects.
- Computer literate with basic proficiency in MS Office and CRM systems.
- Self‑motivated, target‑driven, and customer‑focused.
- Possess own transport and a valid driving license.