Executive Planner (S-Site, Jelapang)

Carsem; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading semiconductor company in Malaysia is seeking a detail-oriented Planner to manage customer requirements and ensure timely delivery of services. The role includes coordinating with both internal teams and customers, preparing reports, and proactively identifying issues that may impact satisfaction. Candidates should have strong organizational skills and be proficient in Microsoft Office. This position offers a competitive salary, a collaborative environment, and opportunities for professional growth.

Benefits

Competitive salary and benefits package

Collaborative and dynamic work environment

Opportunities for professional growth and development

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Coordinate customer requirements with internal teams.
• Ensure timely and accurate delivery of services.
• Maintain a daily tracker for urgent customer devices.
• Provide customer-centric responses to inquiries.

Skills

Strong organizational and time management skills

Excellent communication and interpersonal skills

Ability to handle multiple tasks

Knowledge of standard operating procedures

Proficiency in Microsoft Office

Job description

We are seeking a detail-oriented and proactive Planner to join our team. The ideal candidate will be responsible for coordinating customer requirements, collaborating with internal and external teams, and ensuring timely and accurate delivery of services.

Key Responsibilities

• Review weekly die loads from customers and work closely with the Scheduler to ensure that the required quantities are met.
• Ensure proper release of lots based on customer device and quantity specifications.
• Maintain a daily tracker for urgent customer devices and actively review during internal and external meetings.
• Provide timely, professional, and customer-centric responses to inquiries from both customers and the factory.
• Prepare and deliver presentations and reports to customers, ensuring clarity and accuracy.
• Ensure that customer-requested reports, following Carsem guidelines, are sent on time and meet quality standards.
• Collaborate with the factory to fulfill customer requirements effectively.
• Proactively identify and raise potential issues or red flags that may impact customer satisfaction or operations.
• Ensure adherence to standard operating procedures (SOPs) and specifications to maintain the highest quality standards.
• Monitor, follow up, and communicate any quality changes or issues to relevant parties.
• Promptly report quality alerts or changes to superiors to minimize operational disruptions.
• Perform additional tasks and duties as assigned by the immediate supervisor.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills to collaborate effectively with customers and internal teams.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Experience in production planning or a related field is a plus.
• Knowledge of standard operating procedures and quality management systems.
• Proficient in Microsoft Office and other related tools for tracking and reporting purposes.

Why Join Us?

• Competitive salary and benefits package.
• Collaborative and dynamic work environment.
• Opportunities for professional growth and development.

If you are passionate about planning, customer satisfaction, and ensuring operational efficiency, we encourage you to apply and become a part of our team!