Executive (Leasing-Complementary Business)

Mesra Retail & Cafe; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading retail and cafe chain in Kuala Lumpur is seeking an Executive for their Complementary Business to implement growth strategies, manage partnerships, and ensure operational efficiency at PETRONAS stations. The ideal candidate should have a Bachelor's degree and at least 5 years of experience in real estate leasing or property management. Strong interpersonal and negotiation skills are required, alongside an analytical mindset for performance monitoring and stakeholder management.

Qualifications

• Minimum 5 years of experience in real estate leasing or property management.
• Strong interpersonal skills and client relationship management.
• Knowledge of local real estate market trends.

Responsibilities

• Plan and implement the CBIZ growth strategy at PETRONAS stations.
• Manage partners' accounts and monitor performance.
• Conduct regular station visits to ensure operational compliance.

Skills

Business development

Account management

Project management

Negotiation

Stakeholder management

Education

Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field

Job description

Executive (Leasing-Complementary Business)

Plan and implement the Complementary Business (CBIZ) growth strategy for F&B business and other services partners at PETRONAS stations via business development, partners’ expansion, account management and project management in order to optimize its income potential and maximize return on investment.

Principal Accountabilities

Principal tasks revolve around business development, partner expansion, account management and project management to maximize income.

Business Development & Expansion

Plan and implement the CBIZ business strategy by execution of partners identification, selection, placement and growth strategy in order to optimize the overall income efficiency from partners throughout PETRONAS Stations.

Execute partners’ expansion plan by identifying and proposing the right partners and location based on market segment and behavior which include site visits, negotiation with partners and market study in order to grow existing partner’s outlets and introduce new partners/offerings at PETRONAS stations.

Account Management

Plan and manage partners’ account through development and monitoring of new & existing contract/agreements by ensuring relevant clauses are defined in the contract/agreements with partners are as per industry practice and current scenario requirements whilst review of partners’ performance through the establishment of partners database according to each portfolio, monitoring partners’ sales performance via monthly sales report and ensuring accuracy & timely issuance of invoice via SAP in order to protect MESRA business interest.

Project Management

Manage CBIZ projects and execute project plan by monitoring project progress which includes conducting site meeting/visits, progress update meetings as well as managing internal and external stakeholders which includes partners, contractors, local authorities, project team and conduct viability study in order to ensure projects are completed within the given time frame.

Operation Management

Manage partners’ operational issues by conducting regular station visits to check on partners’ outlet compliance and performance, meeting with partners, engagement with station dealers and Retail Area Manager as well as working closely with RSOD Territory Managers/Maintenance Engineer/Mesralink/external parties in order to ensure smooth business operations and enhance customers’ experience at PETRONAS Stations.

Tar Management

Monitor income from partners by ensuring billings are issued timely and accurately in order to ensure income is captured as well as monitor OD/TAR performance by engaging with partners on the payment collection to ensure all invoices are collected timely thus reducing risk to MESRA.

Job Requirements

Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field.

Minimum 5 years of experience in real estate leasing, property management, or a related field.

Proven track record of successfully commercial or retail properties.

Attention to detail and ability to manage multiple tasks simultaneously.

Excellent interpersonal skills and maintaining client relationships.

Knowledge of local real estate market trends and regulations.

Strong negotiation and communication skills.

Good analytical and problem-solving skills.

High impact presentation skill.

Excellent skills in stakeholder management.

Personal Data Protection

Mesra Retail & Café Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 ("Act"). MESRA assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within MESRA. We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy.