Executive, IT (IT Functional)

APM Corporate Services; Port Klang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading corporate service provider based in Port Klang is seeking an Executive in IT. In this full-time role, you will gather user requirements, provide second level functional support, and lead the IT functional team on projects. Candidates should have a Bachelor's degree in Information Technology and a minimum of 2 years of ERP experience. Key responsibilities include supporting IT operations and conducting system testing, ensuring efficient operations and user satisfaction.

Qualifications

• Minimum of 2 years of working experience with ERP system.
• Experience in providing second level support to users.
• Ability to conduct system testing and validate performance.

Responsibilities

• Support the IT operation of the APM group of subsidiaries.
• Lead/join the IT functional team for support and IT projects.
• Provide 2nd level support to ERP and PLM users.

Skills

User Acceptance Testing (UAT)

Troubleshooting

INFOR LN

PLM systems

ITIL framework

Education

Bachelor’s degree in Information Technology

Job description

This is a full-time position at APM CORPORATE SERVICES SDN BHD based in Port Klang, Selangor. As the Executive, IT, you will play a crucial role to gather user requirement for software design specification and process flow documentation, perform trouble-shooting and recommend solution to users, perform User Acceptance Test (UAT) with the user, provide second level functional support to all users and improve the IT process documentation and control with ITSM/ITIL framework.

What you’ll be doing

Responsible to support the IT operation of APM group of subsidiaries.

Responsible to lead/join the IT functional Team to provide support and implement IT projects.

Responsible to take up support role in INFOR LN and PLM systems.

Provide 2nd level support to ERP and PLM users and escalate unresolved problems to 3rd level (service provider/software principle) and follow-up till problem resolution.

Involve in ERP functional related training and implementation to gain more in-depth knowledge to strengthen support skills as well as project implementation skills.

Conduct timely system testing following any system patches or Windows server updates to validate system performance and minimize operational disruptions.

What we’re looking for

Bachelor’s degree in Information Technology.

Minimum of 2 years of working experience with ERP system