Executive, IT Business Analyst

Malayan Flour Mills; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading flour milling company in Kuala Lumpur is looking for a professional to manage data collection and analysis aimed at enhancing supply chain operations. The role requires collaboration with management to ensure that business needs are met effectively, particularly in improving ERP applications. Candidates will also troubleshoot user inquiries, participate in system testing, and seek out opportunities for process enhancements. Join a dynamic team committed to operational excellence and innovative solutions.

Responsibilities

• Responsible for data collection and analysis to improve supply chain operations.
• Provide recommendations to enhance operational efficiency across applications, particularly ERP.
• Identify and troubleshoot user needs for various applications in a timely manner.
• Consult with management to clarify business needs and objectives.
• Act as a liaison between users and the technical team for system maintenance.
• Analyze current processes and propose improvements to systems.
• Assist in preparing proposals for new systems or operational changes.
• Participate in user acceptance testing and evaluate new functionalities.
• Engage in studies to determine feasibility and resolve operational issues.

Job description

12mo ago , from Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY23, the group revenue was RM2.15 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state‑of‑the‑art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day‑to‑day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Job Description

Job Purpose

Responsible for data collection, conduct data analysis and identify underperforming areas in operations to improve the organisation's supply chain operations.

Job Accountabilities

Provide recommendations to improve the overall operations and efficiencies of the applications, especially in ERP to support current and meet new business requirements.

Identify and troubleshoot problems, enquiries, provide advice and follow‑through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the JDE / MTech application, BI Cognos, and other application systems.

Consults with functional unit management and personnel to identify, define, document business needs and objectives, current operational procedures, problems, input, and output requirements.

Acts as a liaison between departmental end‑users and technical team in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.

Analyse the feasibility of current process or systems, develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

Identify opportunities for improving business processes through information systems and assists in the preparation of proposals to develop new systems and/or operational changes.

Participate in user acceptance testing and testing of new system functionality.

Participate in studies of new and existing programs and special projects to determine feasibility, resolve problems including SOP, technical and analysis. Help users to develop policy and procedures to improve efficiency, cost‑effectiveness, and/or improve internal and external customer service.

Additional Information

MFM notable awards and recognitions :

• HR Asia Best Companies to Work For in Asia 2024 (7 years consecutively, from 2018 to 2024)
• HR Asia Most Caring Company Award (5 years consecutively, from 2020 to 2024)
• HR Asia Diversity, Equity & Inclusion (DEI) Award (2 years consecutively, from 2023 to 2024)
• HR Asia Sustainable Workplace Award (2024)