Executive, Industrial Sales Services

Executive, Industrial Sales Services; Petaling Jaya; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading industrial sales company in Petaling Jaya is seeking an Executive for Industrial Sales Services to handle credit applications, manage sales orders, and coordinate with logistics for timely deliveries. Candidates should have a degree in Business Management, Supply Chain, or Logistics, along with at least 3 years of relevant experience. The role involves maintaining customer relationships, ensuring compliance with company policies, and effectively managing the registration process for new products and customers. Interested applicants should submit their resume and cover letter.

Qualifications

• Degree in Business Management, Supply Chain, or Logistics is required.
• Minimum of 3 years of relevant experience in Logistics or Customer Service.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage credit applications and overdue accounts.
• Coordinate new product and customer registrations.
• Provide shipment and delivery status updates to clients.

Skills

Logistics management

Customer service

Sales order management

SAP proficiency

Problem-solving

Education

Degree in Business Management/Supply Chain/Logistics

Tools

SAP

Job description

Executive, Industrial Sales Services – Damansara, Selangor

We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!

Job Description:

• Manage credit application for credible customers from the Credit Committee
• Monitor overdue in debtors account and resolve delinquent account issue within specified period
• Ensuring payments are timely received as per remittance advice and as per registered counter party
• Coordinate in preparing application of ‘credit release’
• Manage incoming Purchasing Order (PO) from the customers
• Manage execution of Sales Order (SO) from issuance of SO, delivery planning up to collection of payment
• Ensuring compliance to SOP & company policies
• Ensuring Sales Confirmation/Sales Order (SO)/Sales Contracts (SC) to customer is sent in timely manner
• Ensuring proper documentation related to SO/SC are well kept and retrievable

New Product Registration

• Review and execute new product registration process by portal and outside portal depending on LOA
• Ensure SAP Material Code are ready for use in creating a quotation & sales order for a new product in SAP
• Log and file all approvals record for audit trails

New Customer Registration

• Prepare Customer Master Data (CMD) for approvals and updating in SAP
• Prepare and execute Customer Registration Form (CRF) for new customer
• Prepare and update any changes related to customers’ portfolio such as changed in payment term or increased in credit limit (CL)

Shipment & Deliveries

• Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates
• Maintain close coordination with respective BU’s shipping & logistic
• Managing incoming customer inquiries related to export shipment, local deliveries status or products specification

Customer Complaint

• Monitor progress of customer complaint resolution and update the customer accordingly
• Manage incoming Purchasing Order (PO) from the customers
• Manage execution of Sales Order (SO) from issuance of SO, delivery planning up to collection of payment
• Ensuring compliance to SOP & company policies
• Ensuring Sales Confirmation/Sales Order (SO)/Sales Contracts (SC) to customer is sent in timely manner
• Ensuring proper documentation related to SO/SC are well kept and retrievable

New Product Registration

• Review and execute new product registration process by portal and outside portal depending on LOA
• Ensure SAP Material Code are ready for use in creating a quotation & sales order for a new product in SAP
• Log and file all approvals record for audit trails

New Customer Registration

• Prepare Customer Master Data (CMD) for approvals and updating in SAP
• Prepare and execute Customer Registration Form (CRF) for new customer
• Prepare and update any changes related to customers’ portfolio such as changed in payment term or increased in credit limit (CL)

Shipment & Deliveries

• Coordinating with Business Unit (BU) and to provide sales team and customers with shipment and delivery status updates
• Maintain close coordination with respective BU’s shipping & logistic
• Managing incoming customer inquiries related to export shipment, local deliveries status or products specification
• Reporting
• Monitoring on accounts receivable (AR) and outstanding Contracts (OC)
• Ensuring any issues related to AR and OC are attended and resolved
• Other reports

Other scopes

To execute any other tasks from time to time as required by the Management or Superior

• Other scopes

  To execute any other tasks from time to time as required by the Management or Superior

Job Requirements

Degree/Graduate in Business Management/Supply Chain/Logistics and Transportation

Experience in Logistics and Transportation Operations/Supply Chain/Manufacturing/Customer Service/Material Management

Minimum of 3-years working experience

To apply, please submit your resume and cover letter outlining your interest for this role.

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