Executive, Cargo Sales (Turkish Cargo)

Teleport; Kuala Lumpur; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading logistics company in Kuala Lumpur is seeking a Cargo Sales Executive to support sales activities, manage customer inquiries, and ensure timely booking operations. The ideal candidate has a degree in Logistics or Business, along with 2-3 years of relevant experience. Strong attention to detail and excellent communication skills are essential. This position offers a dynamic working environment with opportunities for career growth.

Qualifications

• 2-3 years of experience in cargo reservations, sales support, or airline operations.
• Strong ability to manage time-sensitive tasks.
• Familiarity with cargo systems is an advantage.

Responsibilities

• Monitor shipment records and ensure alignment between rates, bookings, and system data.
• Handle daily booking requests and follow up on booking statuses.
• Respond to cargo enquiries and provide quotations.

Skills

Attention to detail

Communication skills

Time management

Coordination skills

Education

Diploma or Bachelor's degree in Logistics, Aviation, Business, or related field

Tools

CargoSpot

Skychain

Job description

Overview

The Cargo Sales Executive plays a key role in supporting Turkish Cargo's daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.

Responsibilities

• Monitor shipment records and ensure alignment between rate quotations, bookings, and system data
• Handle daily booking requests, ad-hoc rates, and follow up on booking status
• Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues
• Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation
• Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed
• Support urgent and premium space requests by coordinating with head office or partner airlines
• Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports
• Collaborate with sales and operations teams to deliver consistent customer support and service recovery

Requirements

• Diploma or Bachelors degree in Logistics, Aviation, Business, or a related field
• 2-3 years of experience in cargo reservations, sales support, or airline operations
• Strong attention to detail and ability to manage time-sensitive tasks
• Excellent communication and coordination skills across internal and external parties
• Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage
• Ability to work under pressure and adapt to operational changes