Executive, Cargo Operation (Turkish Cargo)

Teleport; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company is seeking a Cargo Operations Coordinator in Sepang, Malaysia. This role focuses on coordinating daily flight operations for cargo, monitoring shipments, and liaising with airline partners. Candidates should have a diploma or degree in a related field and 1-3 years' experience in air cargo operations. Strong communication skills and attention to detail are critical for success. This position offers the opportunity to enhance efficiency and service quality in a dynamic environment.

Qualifications

• 1-3 years of experience in air cargo operations or airline capacity management preferred.
• Strong understanding of AWB processes and cargo handling procedures.
• Familiarity with cargo management systems is an advantage.

Responsibilities

• Coordinate daily flight operations for Turkish Airlines cargo capacity.
• Monitor shipments to ensure on-time uplift and resolve discrepancies.
• Liaise with airline partners and ground agents for accurate communication.

Skills

Communication skills

Coordination skills

Detail-oriented

Ability to multitask

Education

Diploma or Bachelor's degree in Logistics, Supply Chain, Aviation Management

Job description

Key Responsibilities

• Coordinate daily flight operations for Turkish Airlines cargo capacity, including space allocation, load planning, and booking confirmations
• Monitor and track all shipments to ensure on-time uplift, resolving any discrepancies related to offloads, delays, or documentation issues
• Liaise closely with airline partners, ground handling agents, and freight forwarders to ensure accurate and timely communication of flight and cargo status
• Manage and update shipment records, AWB data, and flight capacity utilization reports
• Support in preparing performance reports, including OTP (On-Time Performance), load factor, and capacity usage summaries
• Escalate operational irregularities and collaborate with the sales or planning team to ensure customer commitments are met
• Ensure compliance with airline, customs, and safety regulations at all times
• Assist in process improvement initiatives to enhance efficiency and service quality

Requirements

• Diploma or Bachelor's degree in Logistics, Supply Chain, Aviation Management, or a related field
• 1-3 years of experience in air cargo operations or airline capacity management preferred
• Strong understanding of AWB processes, cargo handling procedures, and airline coordination
• Good communication and coordination skills with ability to work under pressure
• Familiarity with cargo management systems is an advantage
• Detail-oriented, proactive, and able to multitask in a fast-paced environment