Executive Assistant to Managing Director
Oriental Coffee International – Puchong New Village
We are an expanding F&B group seeking a highly organized and proactive Executive Assistant to the Managing Director. This hands‑on role combines executive support, operations coordination and travel to outlets/events. If you enjoy being the right hand to leadership while staying close to the action, this is for you.
Key Responsibilities
- Executive Support – Manage the Managing Director’s calendar, meetings, travel arrangements and daily communications; handle highly confidential information with professionalism, integrity and discretion.
- Prepare, coordinate and review reports, presentations and briefing materials for internal and external stakeholders.
- Screen, organize and prioritize incoming information to ensure the Managing Director is well‑prepared for meetings, decisions and deadlines.
- Assist in coordinating cross‑functional projects with operations, FMCG, marketing, product and R&D teams.
- Prepare regular management reports, dashboards and analytical summaries on business performance, sales and operational metrics.
- Conduct market research and trend analysis related to F&B, mall‑based retail, FMCG and overseas markets to support strategic planning and decision‑making.
- Support product development initiatives by coordinating with internal teams and external partners, tracking timelines, costs and deliverables.
- Track, monitor and follow up on key initiatives, business development activities and departmental goals to ensure timely execution.
- Support vendor management activities, including liaising on contracts, negotiations and performance reviews.
- Liaise with mall leasing departments, marketing partners, FMCG stakeholders and R&D teams on tenancy matters, promotions, collaborations and operational coordination.
- Coordinate and manage mall tenancy renewals, tracking lease terms, renewal timelines and negotiations.
- Maintain systematic filing and organization of documents, records, contracts and correspondence.
- Act as a key coordinator for overseas expansion initiatives, working closely with internal teams and external partners.
- Conduct overseas market analysis, feasibility studies and market surveys to support expansion strategies.
- Coordinate with R&D, operations and product teams to align product offerings with overseas market requirements and regulations.
- Monitor progress of overseas projects, track deliverables and provide regular updates to management.
- Act as a gatekeeper and key liaison between the Managing Director, internal teams and external stakeholders.
- Attend meetings as required, prepare accurate minutes and follow up on action items.
- Draft professional correspondence and ensure timely and appropriate responses to inquiries.
- Coordinate logistics and arrangements for executive meetings, board meetings, overseas meetings and corporate or promotional events.
Work Requirements
Must possess own transportation and be willing to work in Taman Perindustrian Putra, Puchong (near Taman Mas). The role involves working across multiple locations, including restaurants, malls, production sites and overseas travel as required. Flexibility to work extended hours or weekends when required by business needs.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Hospitality or a related field is preferred.
- Minimum 3 years of experience in executive or administrative support, preferably within the food and beverage or hospitality industry.
- Excellent written and verbal communication skills.
- Proficiency in English, Mandarin and Bahasa Malaysia; Mandarin proficiency is required to effectively communicate with Mandarin‑speaking clients and stakeholders.
- Exceptional organizational skills with strong attention to detail.
- Ability to manage multiple priorities, meet deadlines and perform effectively under pressure.
- Strong proficiency in Microsoft Office Suite and scheduling tools (e.g. Outlook, Excel, PowerPoint).
- Good understanding of food and beverage industry operations is highly desirable.
- Willingness to work in a fast‑paced environment.
Why Join Us
Work closely with top management and gain exposure to F&B operations. Dynamic role with both office and on‑site involvement. Competitive salary and career growth opportunities.
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