Executive, Asset Management

PEOPLE PROFILERS; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A reputable company seeks candidates for a collections role focused on delinquent accounts. Responsibilities include negotiating repayment plans, conducting investigations, and ensuring effective repossession processes. Ideal candidates should hold a diploma with relevant experience or be fresh graduates. Proficiency in English and Bahasa Malaysia is essential, while Mandarin is advantageous.

Qualifications

• Minimum 1-2 years of related experience in collection.
• Fresh graduates are welcomed to apply.

Responsibilities

• Conduct investigations and make calls on delinquent accounts.
• Negotiate repayment schemes to update arrears.
• Prepare and analyze monthly KPI reports for process improvement.

Skills

Good communication in English

Good communication in Bahasa Malaysia

Communication in Mandarin

Microsoft Excel

Microsoft Word

Education

Minimum Diploma in any equivalent professional qualification

Job description

• To conduct investigation and regimented calling on mor 91 days delinquent accounts to trace the whereabouts of missing defaulters /vehicles.
• Negotiate with customers on repayment scheme and variation / restructuring loan scheme to update arrears.
• Review files and initiate site visits, legal notices to trace the whereabouts of uncontactable customers and untraceable customers.
• To ensure timeliness of repossession order, effectiveness of following up with repossessor on the outcome of the repossession. Provide recommendation of repossession fee for Managements approval.
• Prepare and analyse the units monthly KPI reports for process/productivity improvement.
• To support ad-hoc tasks from time to time assigned by superior/manager.

Job Requirements

• Minimum Diploma holder in any equivalent professional qualification.
• Minimum 1 2 years of related experience in collection and handling non-performing account. However, Fresh Graduate is welcomed to apply.
• Good communication in English and Bahasa Malaysia, both written and spoken. Able to communicate in Mandarin is additional advantage to contact and liaise with customers during negotiation.
• Well verse in using Microsoft Excel and Word.

Please send your updated CV to [e-mail] if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

Required Skills: