Events Manager

Shangri-La Group; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A premier luxury hotel group in Kuala Lumpur is seeking a dynamic individual to manage catering events. The ideal candidate should hold a degree, have at least 2 years of experience in event sales, and possess strong leadership and organizational skills. Fluency in English and Bahasa Malaysia is essential. This role involves client interaction and coordination across departments to ensure high-quality service delivery. Enjoy the opportunity to thrive in a renowned hospitality environment.

Qualifications

• Minimum 2 years of experience in a similar role.
• Proven ability to achieve revenue goals in catering/event sales.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage negotiation, coordination, and execution of catering events.
• Handle incoming leads and conduct site inspections.
• Develop and implement sales and marketing strategies.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Strong organizational skills

Team player

Leadership qualities

Education

Degree holder

Tools

Event systems knowledge

Job description

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.

Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.

Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.

As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.

We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.

It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Responsibilities

Manage all aspects of negotiation, coordination, and execution of local catering events to maximize revenue opportunities.

Handle incoming leads, conduct site inspections, and actively convert business opportunities through sales calls, client entertainment, and prospecting.

Work closely with the Director and Assistant Director of Events to develop and implement proactive sales and marketing strategies.

Oversee event operations, ensuring seamless communication with all internal departments and providing timely, accurate information.

Maintain high-quality service standards, supporting clients before, during, and after events.

Monitor market trends, competitor activities, and contribute new ideas to enhance event offerings.

Support hotel-wide initiatives such as Signature Events and Signature Weddings.

Ensure compliance with hotel standards, policies, and guiding principles, including safety, hygiene, and sustainability practices.

Requirements

Degree holder with at least 2 years of experience in a similar role.

Strong knowledge of catering/event sales, with a proven ability to achieve revenue goals.

Excellent communication and interpersonal skills; fluent in English and Bahasa Malaysia (additional languages are an advantage).

Strong organizational and administrative skills with attention to detail.

A team player with leadership qualities and the ability to handle a team.

Computer literate with knowledge of event systems and reporting.

Positive role model, self-starter, and willing to work long or flexible hours when required.