EV Charger Technical Support Engineer

IGREEN PLUS SOLUTION SDN. BHD.; Ampang Jaya Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A company specializing in EV solutions is seeking an EV Charger Technical Support to assist with the installation and operation of EV charging stations in overseas markets like Mexico and Brazil. This entry-level role involves technical support under senior engineers and requires a Bachelor's degree in Engineering. Candidates should be willing to work overseas long-term and have a strong learning attitude. Structured training and a competitive compensation package are offered.

Benefits

Overseas working experience

Structured training and mentoring

Career growth path

Competitive compensation package

Qualifications

• Basic understanding of low-voltage electrical systems.
• Familiarity with electrical drawings is an advantage.
• Knowledge of renewable energy systems is a plus.
• Ability to communicate in English.

Responsibilities

• Support installation and commissioning of EV chargers.
• Assist with electrical checks during site works.
• Help record test results and commissioning data.
• Support coordination with subcontractors and manufacturers.

Skills

Willingness to learn EV charging standards

Good teamwork

Strong learning attitude

Ability to follow instructions

Communication skills

Education

Bachelor’s degree or Diploma in Electrical Engineering

Job description

Job Description

EV Charger Technical Support (Overseas)

Working Location: Mexico / Brazil (site-based, assigned by project)

Employment Type: Full-time

Position Summary: The EV Charger Technical Support role is an entry-level technical position supporting the installation, commissioning, and operation of EV charging stations in overseas markets. This role works under the guidance of senior engineers and provides hands‑on technical support at project sites, while gradually developing expertise in EV charging systems, electrical works, and platform integration.

This position is suitable for candidates who are early in their engineering career and willing to work overseas long‑term.

Key Responsibilities

1. On‑site Technical Support
   • Support installation and commissioning of AC and DC EV chargers under supervision.
   • Assist with basic electrical checks such as cable connection, grounding, and phase sequence.
   • Support on‑site testing activities after charger energization.
   • Assist in identifying and reporting technical issues during site works.
2. Commissioning & Testing Support
   • Assist in Site Acceptance Testing (SAT) and commissioning activities.
   • Support real vehicle charging tests and basic functional checks.
   • Help record test results, photos, and commissioning data.
   • Ensure test checklists and acceptance documents are properly filled.
3. System & Communication Support
   • Assist with EV charger connection to backend platforms via OCPP.
   • Support basic charger configuration and parameter checking.
   • Assist in testing network connectivity (LAN / 4G / 5G).
   • Escalate software or communication issues to senior engineers or platform providers.
4. Coordination & Communication
   • Support coordination with:
     • Local subcontractors and installers
     • EV charger manufacturers
     • Internal project and O&M teams
   • Act as a site-level technical contact under senior supervision.
   • Support communication across different cultures and time zones.
5. Documentation & Reporting
   • Assist in preparing and updating:
     • Commissioning and SAT reports
     • Site progress updates
     • Basic fault and issue logs
   • Ensure site records are accurate and well‑organized.
6. Learning & Development
   • Learn EV charger system architecture, electrical standards, and troubleshooting methods.
   • Follow technical instructions, safety procedures, and company standards.
   • Continuously improve technical and communication skills through on‑the‑job training.

Qualifications & Requirements

Education

• Bachelor’s degree or Diploma in Electrical Engineering, Power Engineering, or related fields.

Technical Background (Junior Level)

• Basic understanding of low‑voltage electrical systems.
• Familiarity with electrical drawings and simple wiring diagrams is an advantage.
• Knowledge of EV chargers, renewable energy systems, or power equipment is a plus but not mandatory.
• Willingness to learn EV charging standards and systems.

Experience

• 0–2 years of relevant experience.
• Fresh graduates with strong interest in EV charging or renewable energy are welcome.

Language Requirements

• Ability to communicate in English for internal reporting is an advantage.
• Chinese is preferred but not mandatory.

Soft Skills

• Willingness to work overseas for extended periods.
• Strong learning attitude and sense of responsibility.
• Good teamwork and communication skills.
• Ability to follow instructions and safety rules strictly.

Working Conditions

• Site-based work at EV charging stations.
• Frequent outdoor and field work.
• Occasional travel between project sites.
• Support work may be required during commissioning or critical site activities.

What We Offer

• Overseas working experience in Mexico and Brazil.
• Structured training and mentoring by senior engineers.
• Career growth path toward Senior Technical Support / Service Engineer.
• Competitive overseas compensation package.
• Opportunity to grow with a fast‑expanding EV charging business.