Email & Retention Marketing Specialist

BloomThis; Petaling Jaya; Hybrid; MYR 30,000 - 45,000; Full time

Job summary

A leading e-commerce flower company in Malaysia is seeking an Email & Retention Marketing Executive. In this role, you will manage email and WhatsApp campaigns, improving retention KPIs and crafting engaging communications. The ideal candidate has experience in email marketing, strong analytical skills, and a passion for customer engagement. Benefits include group hospitalisation, free flowers, and team activities.

Benefits

Group Hospitalisation & Surgical Benefit

Free Flowers

Monthly travel allowance

Eye care & dental care

Recharge Room

Qualifications

• 1-2 years of experience as an email/retention marketer for an e-commerce brand/email agency.
• Highly creative, imaginative and curious.
• Strong analytical skills and ability to use data to optimize.

Responsibilities

• Manage and execute email, WhatsApp, and loyalty programs.
• Improve email & retention KPIs.
• Research new email & retention marketing strategies.

Skills

Email Marketing

Data Retention

Digital Marketing

Education

BA in mass comms or related field

Tools

Klaviyo

WATI

Job description

A leading e-commerce flower company in Malaysia is seeking an Email & Retention Marketing Executive. In this role, you will manage email and WhatsApp campaigns, improving retention KPIs and crafting engaging communications. The ideal candidate has experience in email marketing, strong analytical skills, and a passion for customer engagement. Benefits include group hospitalisation, free flowers, and team activities.