eCommerce Manager

Mashreq Bank; Kuala Lumpur; Remote; MYR 80,000 - 120,000; Full time

Job summary

A leading online retail firm in Kuala Lumpur is seeking an experienced eCommerce Manager. This role involves driving online retail growth through effective strategies, managing site operations, and analyzing performance data. Ideal candidates should have a Bachelor's degree in a relevant field and 3-5 years of experience in eCommerce. The position offers a dynamic work environment with competitive salary and benefits.

Benefits

Competitive salary package

Flexible remote or hybrid work environment

Health and wellness benefits

Career development opportunities

Exposure to international eCommerce projects

Inclusive work culture

Qualifications

• Minimum 3–5 years of experience in eCommerce operations.
• Demonstrated ability to grow online revenue through strategies.
• Experience with product merchandising and inventory coordination.

Responsibilities

• Manage and optimize eCommerce site and product listings.
• Execute online sales strategies and promotional campaigns.
• Analyze website traffic and customer behavior for insights.
• Collaborate with teams to ensure branding and on-time delivery.
• Monitor competitors and trends to identify opportunities.
• Manage relationships with vendors and partners.

Skills

eCommerce platforms proficiency

SEO knowledge

Google Analytics

Project management skills

Analytical skills

Understanding of UX/UI

Education

Bachelor's degree in Business, Marketing, E-Commerce

Tools

Shopify

WooCommerce

Magento

BigCommerce

Job description

Job Summary

MNC JOBS INFO is seeking a dynamic and experienced eCommerce Manager to lead and drive the growth of our online retail platforms. This role is perfect for a results-oriented individual with a deep understanding of digital sales channels, user experience, performance marketing, and conversion optimization. You will oversee the daily operations of our eCommerce business, implement strategies to boost online revenue, and ensure a seamless customer experience across platforms.

Key Responsibilities

• Manage and optimize all aspects of the eCommerce site, including product listings, content, SEO, inventory updates, and user journey.

• Develop and execute online sales strategies and promotional campaigns to increase sales and customer engagement.

• Analyze website traffic, sales data, customer behavior, and marketing campaign performance to make data-driven decisions.

• Collaborate with marketing, design, and logistics teams to ensure product visibility, branding, and on-time delivery.

• Oversee product uploads, pricing strategy, and category management across various marketplaces (Amazon, Flipkart, Shopify, etc.).

• Monitor competitors and industry trends to identify new opportunities and stay ahead of market developments.

• Manage relationships with third-party vendors, agencies, and technology partners.

• Ensure optimal functionality of website and mobile interfaces, working closely with developers to implement new features and improvements.

Required Skills and Qualifications

• Bachelors degree in Business, Marketing, E-Commerce, or a related field.

• Strong proficiency in eCommerce platforms such as Shopify, WooCommerce, Magento, or BigCommerce.

• Knowledge of SEO, Google Analytics, Google Ads, Facebook Ads, and email marketing platforms.

• Excellent project management skills and the ability to multitask in a fast-paced environment.

• Analytical mindset with the ability to interpret data and turn insights into actionable strategies.

• Solid understanding of UX/UI best practices and digital customer experience.

Experience

• Minimum 3–5 years of proven experience in managing eCommerce operations or online retail businesses.

• Demonstrated experience in growing online revenue through performance-driven strategies.

• Experience with product merchandising, catalog management, and inventory coordination.

Working Hours

• Full-Time Position: Monday to Friday

• Flexible working hours (with availability during core business hours)

• Occasional weekend or after-hours support during major campaigns or product launches

Knowledge, Skills, and Abilities

• In-depth knowledge of eCommerce ecosystems and digital marketplaces.

• Strong communication and team collaboration skills.

• Self-motivated, detail-oriented, and organized.

• Ability to lead cross-functional teams and meet tight deadlines.

• Strong customer focus and problem-solving mindset.

Benefits

• Competitive salary package with performance-based incentives.

• Flexible remote or hybrid work environment.

• Health and wellness benefits.

• Career development and training opportunities.

• Exposure to international eCommerce platforms and projects.

• Dynamic and inclusive work culture.

Why Join MNC JOBS INFO?

At MNC JOBS INFO, we believe in empowering professionals to innovate and lead in the digital commerce space. As part of our team, you will work in a future-forward environment, collaborating with experts across departments to shape the future of online retail. Join us to make a real impact, grow your career, and be part of a company that values creativity, autonomy, and continuous improvement.

How to Apply

Ready to lead and grow with us?
Send your updated resume and a brief cover letter to us with the subject line Application – eCommerce Manager. Shortlisted candidates will be contacted for the next steps.