E-commerce Product Owner - Shape the Customer Journey

Hilti (Canada) Corporation; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading construction industry company is seeking a proactive Product Owner to enhance the customer journey in e-commerce. You will manage the product backlog, write user stories, and collaborate with various stakeholders. Ideal candidates will have 4 years of experience in a similar role and possess strong Agile skills. Apply your expertise to contribute to innovative digital solutions that improve customer experience.

Benefits

Caring and performance-oriented culture

Comprehensive career development opportunities

Recognition as a Great Place to Work 2025

Qualifications

• 4 years of practical experience as a Product Owner in e-commerce or digital platforms.
• Strong understanding of Agile methodologies such as Scrum and Kanban.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and communicate product vision, roadmap, and KPIs.
• Own and manage the product backlog with clarity and prioritization.
• Write actionable user stories for development teams.
• Lead sprint planning and reviews in an Agile/Scrum environment.
• Collaborate with UX and development teams to deliver features.

Skills

Product Owner experience

Agile methodologies

JIRA

Confluence

Google Analytics

A/B testing

Communication skills

Data-driven decision making

Customer experience metrics

Job description

A leading construction industry company is seeking a proactive Product Owner to enhance the customer journey in e-commerce. You will manage the product backlog, write user stories, and collaborate with various stakeholders. Ideal candidates will have 4 years of experience in a similar role and possess strong Agile skills. Apply your expertise to contribute to innovative digital solutions that improve customer experience.