E-commerce Operations Assistant

ZP Food Import & Export Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food import and export company in Johor Bahru is seeking an E-commerce Operations Executive to support daily e-commerce operations and basic accounting tasks. The ideal candidate should be detail-oriented and organized, familiar with e-commerce systems and accounting processes. Responsibilities include managing e-commerce orders, updating product listings, issuing sales invoices, and coordinating warehouse activities to ensure efficient operations.

Qualifications

• Experience with e-commerce operations is preferred.
• Basic proficiency in accounting tasks is required.

Responsibilities

• Support daily e-commerce operations and basic accounting tasks.
• Assist in warehouse coordination and logistics support.
• Liaise with internal teams to ensure smooth operations.

Skills

Detail-oriented

Hands-on

Familiar with e-commerce systems

Basic accounting knowledge

Organized

Tools

SQL Accounting System

BigSeller

Job description

We are looking for a responsible and detail-oriented E-commerce Operations Executive to support our daily e-commerce operations, basic accounting tasks, and warehouse coordination. This role is suitable for candidates who are hands-on, organized, and familiar with e-commerce systems and basic accounting processes.

E-commerce Operations

• Print daily e-commerce orders and prepare documents for fulfillment.
• Upload new products to e-commerce platforms, including basic image editing and product listing.
• Maintain and update product information in the e-commerce system.
• Perform daily stock checks by randomly sampling at least 5 best-selling SKUs and comparing system quantity with physical stock.
• Key in incoming stock into the e-commerce system (e.g., BigSeller).

Accounting & System Tasks

• Issue sales invoices using SQL Accounting system.
• Key in supplier invoices into SQL Accounting.
• Prepare AR payment receipts and maintain basic records.
• Maintain and update the company cash book.

Warehouse & Logistics Support

• Assist in checking warehouse picking accuracy against order lists (especially morning pick-up).
• Key in incoming goods and coordinate with warehouse on stock movement.
• Assist in handling returned parcels, including unpacking, checking items, and recording videos for documentation purposes.

General Operations Support

• Liaise with internal teams (warehouse, admin, accounts) to ensure smooth daily operations.
• Perform other ad-hoc operational tasks as assigned.