E-Commerce Executive

MKA Joycare; Puchong; On-site; MYR 150,000 - 200,000; Full time

Job summary

A health and beauty products company in Malaysia is looking for a Digital Marketing & E-Commerce Executive. This role involves developing and implementing online marketing and e-commerce strategies, managing product listings, and analyzing sales performance to ensure an excellent customer experience. Candidates should possess a Bachelor’s degree in a related field, along with knowledge of social media management, affiliate marketing, and online marketing tools. This full-time position is fully on-site, with working hours from Monday to Friday, 9 am to 6 pm.

Qualifications

• 1-2 years experience managing e-commerce stores is an advantage.
• Familiarity with affiliate marketing tools and platforms.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Develop and implement online marketing strategies.
• Manage and optimize online sales channels.
• Analyze sales performance and customer experience.

Skills

Digital marketing strategies

Social media management

Data analysis

E-commerce platforms

Content creation

Education

Bachelor’s degree in Digital Marketing, E-commerce or Business

Tools

CapCut

Shopee

Lazada

TikTok Shop

Job description

Our #MKAJoycareTeam is expanding! We are hiring Digital Marketing & E-Commerce Executive to develop and implement online marketing strategies and manage & optimize online sales channels for our health and beauty products. This position will execute digital marketing strategies, maintain product listings, analyze sales performance and ensuring a seamless customer experience across multiple e-commerce platforms; managing social media accounts, creating content and optimize online advertising efforts.

1) Performance Marketing

Explore and engage with content creators and affiliates to drive traffic and brand awareness.

Implement digital marketing strategies across social media, search engines, email campaigns, and other channels to increase traffic and conversions.

Recruit, onboard and manage relationships with affiliates, influencers and partners, including sending samples to KOLs, managing KOLs' video and LIVE content publication and tracking sales data.

Coordinate with internal and affiliate hosts to prepare live stream content, including script preparation and product knowledge.

Manage the scheduling and execution of live streams, ensuring all technical and operational aspects are handled smoothly.

Stay updated on the latest video trends and digital media innovations to keep our content fresh and relevant.

Analyze and report audience information, demographics and the success of affiliate campaigns.

2) Store Management & Operations

Plan, execute, and monitor e-commerce promotions and campaigns to drive sales for assigned brands.

Utilize analytical tools to evaluate product, store, and campaign performance to support decision-making, identify opportunities, and understand sales trends.

Monitor inventory levels, highlight slow-moving items, and propose promotional strategies to optimize sell-through.

Conduct regular store and product audits to ensure accuracy and up-to-date information.

Prepare artwork requests and liaise with the design team for creative asset development.

Respond promptly to customer inquiries and resolve issues professionally.

Participate actively in weekly meetings, preparing insights, updates, and ideas to share with the team.

Collaborate with cross-functional teams (sales, marketing, operations, etc.) to ensure smooth execution of campaigns and projects.

Requirements

Bachelor’s degree in Digital Marketing, E-commerce, Business, or a related field.

Familiarity with affiliate marketing tools and platforms such as Tik Tok and Instagram.

1-2 years experience in managing e-commerce stores via Seller Centers (Shopee, Lazada, TikTok Shop, etc.) is an advantage.

Ability to multitask, work in a fast-paced environment and meeting deadlines.

Tech-savvy with good knowledge of online marketing tools and video editing tools.

Basic video editing skills using CapCut (or similar tools) to produce short-form content for social media.

Confident in front of the camera (for product showcases or livestreaming) is a plus.

Strong analytical skills with the ability to interpret data into actionable strategies.

Detail-oriented, meticulous, and highly organized.

Customer-focused mindset with strong communication and problem-solving skills.

Additional info

We are fully on site and our working hours are Monday to Friday, 9am to 6pm.

Our office, MKA Joycare Sdn Bhd is located at 40, Jln TPP 3, Taman Perindustrian Putra, 47130 Puchong, Selangor.