e-Commerce Executive

HABIB; Hulu Kelang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading e-commerce firm in Malaysia is seeking a skilled candidate to drive sales and optimize platform campaigns. The role involves executing e-commerce operations, analyzing performance metrics, and managing cross-functional projects. The ideal candidate should have a Bachelor's Degree and 2-3 years of relevant experience in platforms like Shopee and Lazada. This position requires strong analytical skills and the ability to adapt to changes in a dynamic environment.

Qualifications

• 2-3 years of experience in e-Commerce or related digital roles.
• Strong analytical skills; confident in data-driven decision making.
• Flexible - able to work on weekends and public holidays.

Responsibilities

• Lead and execute e-Commerce strategies that align with business goals.
• Oversee content activation and promotional strategies.
• Track and analyze key performance metrics across platforms.

Skills

Analytical skills

Data-driven decision making

Communication

Coordination

Education

Bachelor’s Degree in Marketing, Business, Digital Commerce, or related field

Tools

Shopee

Lazada

TikTok Shop

Job description

Job Summary

We are looking for talent to play an important role in driving sales, optimising conversion and supporting platform campaigns. This role requires you to execute day-to-day e-commerce operations, campaign and content across online marketplace platforms. While additionally taking lead of analytics, platform strategies and coordinating cross functional projects

Job Responsibility

(I) Campaign Strategy & Execution

• Lead and execute e-Commerce strategies that align with business goals, encompassing customer acquisition, conversion, retention, and revenue growth.
• Analyze online shopper behavior, sales trends, and digital metrics to identify opportunities for improvement and innovation.
• Work closely with the team to plan and execute campaigns that meet or exceed monthly sales targets.

(II) Platform Management & Merchandising

• Oversee content activation, site merchandising, and promotional strategies in alignment with marketing calendars and seasonal campaigns.
• Ensure a consistent and compelling brand presence across e-Commerce platforms.

(III) Performance Tracking & Analysis

• Track, analyze, monitor and report key performance metrics across platforms (conversion rate, sales growth, traffic sources, ROI, etc.).
• Translate data into actionable insights to improve digital performance and customer experience
• Generate regular sales and campaign performance reports

(IV) Stakeholder Management

• Liaise closely with cross-functional departments (Marketing, Retail, Operations, Customer Service, IT) to ensure a cohesive e-Commerce strategy.
• Build and maintain strong relationships with e-Commerce partners

Job Requirements

• Bachelor’s Degree in Marketing, Business, Digital Commerce, or related field.
• Preferably 2-3 years of experience in e-Commerce or related digital roles.
• Experience in Shopee, Lazada, TikTok Shop, or other e-commerce platforms.
• Strong analytical skills; confident in data-driven decision making.
• Good communication and coordination abilities.
• Ability to manage multiple campaigns and deadlines.
• Fast learner and adaptable to platform changes.
• Flexible - able to work on weekends and public holidays (subjected to campaign day)