Distribution Operation Manager

Coca-Cola Bottlers (Malaysia) Sdn Bhd; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading beverage company in Malaysia seeks an experienced operations manager to develop and execute a Distributor Management System. You will drive partnerships and enhance distributor capabilities while collaborating with various functions on stock management and training. Candidates should have 4-5 years of FMCG experience and strong negotiation skills. The role emphasizes problem solving, communication, and project management to achieve sales and profitability goals.

Qualifications

• 4-5 years of experience in the FMCG industry.
• Experience in Sales and Business Development.
• Understanding of distributor management processes.
• Proficient problem solver with analytical skills.

Responsibilities

• Develop and execute a Distributor Management System.
• Identify automation opportunities and drive process implementations.
• Manage collaboration with functions regarding stock management.
• Prepare training modules and track training effectiveness.

Skills

Negotiation skills

Data management

Analytical skills

Project management

Communication skills

Job description

Develop the Distributor Plan both in short term and long term and lead processes to assess and develop the capability to deliver the business plan and strategy.

Develop and execute a comprehensive Distributor Management System (DMS) to engage and transform the partnership into a long-term sustainable relationship encompassing Induction, Business & Operations Planning, Training & Capability development, Infrastructure planning & Stock Management and Replenishments, Distributor Processes, ROI and GWP.

Identify automation opportunities in the Route-To-Market processes and drive process finalization, system development and implementation.

Track and drive on ground adoption and usage through capability development and engagement with distributors.

Manage and collaborate with different functions in regards of stocks management and replenishments, delivery on time to customers, Account Receivable & Account Payable inclusive of trade credit management.

Identify training needs for back-end team in the areas of process automation, process standardization, KPIs and process routines.

Prepare training modules and support in effective distributor operations, track effectiveness of training provided.

What You Bring

Preferably candidate with 4 – 5 years of experience within FMCG industry.

Has experience in Sales, Business Development and Account Management in General Trade.

Ability in negotiation with distributor (Owner, operations, finance, warehouse team) and internal stakeholders (RSM, STSM, RTM, WPOS, Finance).

Has understanding and experience in distributor management processes and system.

Poses strong problem solving, data management and analytical skills.

Excellent communication and interpersonal skills with ability to work cooperatively with different functions and departments.

Good project management skills with meticulous follow-up skills.

Aggressive and demonstrate skills in achieving sales, profitability and budget goals.

Proactive with a can-do attitude. Goal-driven and results-oriented.

Our Purpose & Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We focus on five key behaviours – curious, empowered, inclusive, agile, and corporate entrepreneurship – and value how we work as much as what we achieve.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an operations manager?