Dispatch Staff

AV AUTOMOTIVE ENTERPRISE; Kepong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading automotive services provider in Kepong, Kuala Lumpur is seeking skilled Dispatch Staff to facilitate the efficient delivery of automotive parts. The position offers a full-time opportunity to coordinate dispatches, manage documentation, and enhance customer satisfaction. Ideal candidates will have relevant experience in logistics, strong organisational skills, and a valid driver's license. Join us at this dynamic company focused on innovation and customer service.

Benefits

EPF and Socso benefits

Discounts on company products

Qualifications

• Proven experience in a dispatch or logistics role, preferably within the automotive industry.
• Strong organisational and time management skills with the ability to multitask effectively.
• Excellent communication and customer service skills.
• Proficiency in data entry and the use of dispatch management software.
• A keen eye for detail and a commitment to accuracy.
• A valid driver's licence B2.
• Good knowledge of the local area and familiarity with Kepong, Segambut, and Batu Caves.

Responsibilities

• Coordinating the timely dispatch of automotive parts and accessories to customers.
• Ensuring accurate packing, labelling, and documentation of all outgoing parts.
• Maintaining detailed records of all dispatched items and tracking delivery status.
• Liaising with customers, suppliers, and internal teams to provide updates and resolve delivery‑related issues.
• Optimising dispatch routes and processes to enhance efficiency and customer satisfaction.
• Adhering to all safety protocols and company policies throughout the dispatch process.

Skills

Organisational skills

Communication skills

Customer service skills

Attention to detail

Knowledge of local area

Tools

Dispatch management software

Job description

We are seeking a skilled and motivated Dispatch Staff to join our dynamic team at AV Automotive Enterprise in Kepong, Kuala Lumpur. As a Dispatch Staff, you will play a crucial role in facilitating the efficient delivery of automotive parts and services to our valued customers. This full‑time position offers the opportunity to be part of a growing and innovative company within the Automotive Trades industry.

What you'll be doing

• Coordinating the timely dispatch of automotive parts and accessories to customers
• Ensuring accurate packing, labelling, and documentation of all outgoing parts
• Maintaining detailed records of all dispatched items and tracking delivery status
• Liaising with customers, suppliers, and internal teams to provide updates and resolve any delivery‑related issues
• Optimising dispatch routes and processes to enhance efficiency and customer satisfaction
• Adhering to all safety protocols and company policies throughout the dispatch process

What we're looking for

• Proven experience in a dispatch or logistics role, preferably within the automotive industry
• Strong organisational and time management skills with the ability to multitask effectively
• Excellent communication and customer service skills
• Proficiency in data entry and the use of dispatch management software
• A keen eye for detail and a commitment to accuracy
• A valid driver's licence B2
• Good knowledge of the local area and familiarity with Kepong, Segambut, and Batu Caves

What we offer

• EPF and Socso will be given
• Discounts on company products and services

About us

AV Automotive Enterprise is a leading player in the Automotive Trades industry, providing high‑quality parts, services, and solutions to a wide range of customers. With a strong focus on innovation and customer satisfaction, we are constantly seeking to enhance our offerings and stay ahead of industry trends. Join our team and be a part of our exciting growth journey.

Apply now for this exciting Dispatch Staff opportunity at AV Automotive Enterprise.