Director, Business Data Office, Client Data Team

MUFG Investor Services; Kuala Lumpur; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A leading financial services provider in Kuala Lumpur is looking for a Director for its Business Data Office. In this role, you will oversee the onboarding and data implementation for clients, ensuring compliance with internal policies and the highest client service standards. You will lead a diverse team, managing system setups and driving data standardization initiatives. This position requires substantial experience in fund administration, strong project management skills, and a track record in data management, particularly in private markets.

Benefits

Hybrid working environment

Career development opportunities

Qualifications

• Experience in managing teams within the fund administration sector.
• Demonstrated ability in data management for administrators or investment managers.
• Led projects involving onboarding or data migrations.

Responsibilities

• Manage data setups for client onboarding and conversions.
• Lead discovery workshops to define data states.
• Build roadmaps to centralize and standardize data processes.
• Develop a team of data capture specialists.

Skills

Experience in fund administration

Data management expertise

Project leadership

Advanced MS Excel

Attention to detail

Problem-solving skills

Education

Professional accounting designation (CA, CMA, ACCA, CFA)

Tools

Yardi

Data analysis tools

Job description

Director, Business Data Office, Client Data Team

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

#LI-Hybrid

Job Description

To successfully manage and execute the systems set ups and data implementation or migrations of new and existing clients/funds to MUFG’s platform ensuring excellent client service and adherence to MUFG policies and procedures throughout.

• Manage all aspects of system and static data setups for new client onboarding and conversions.
• Lead discovery workshop with business operation units to determine current data ingestion state and collaboratively define future state
• Work with senior members of Business Data Office to build roadmaps that support BDO journey of centralization, standardization and digitization.
• Hire, coach and develop a team of data capture specialists in Malaysia, Cyprus and Halifax.
• Help build and mature a follow the sun support operations that services operations
• Provide expertise in data ingestion, best practices and recommendation on data operation activities home of best fit (e.g. centralized vs federated)
• Oversee and participate in large projects, including conversions, catch-up processes, system reinitialization and system reconfiguration, including the setup and loading of the latest fund NAV and share registry details into the relevant systems.
• Provide leadership and guidance for large scale projects. Including discovery, analysis and solution design.
• Define system setup standards, client, investor, and portfolio data maintenance standards and ensure all procedures are up to date
• Act as a subject matter expert on internal MUFG systems for a line of business (traditional, hedge, FoF or private equity, real estate mandates).
• Provide expertise, direction, and leadership to members of the team.
• Ensure full compliance with ISAE/SOC standards relating to the onboarding or conversion of new funds.
• Identify process improvement, automation, process rationalization and cost savings opportunities/efficiencies.
• Assist BDO Leadership in operationalizing day-to-day BDO activities, building workflows, simplifying, and extending BDO reach to internal and external clients.
• Lead data migration, remediation or classification efforts leveraging cross-functional teams and in partnership with technology.
• Ensure BDO data ingestion and management standards, specifications, catalogue, decisions are captured and documented in Confluence & SharePoint

Leverage and promote the use of digital tools for tracking and communicating progress & milestones

Qualifications

• Relevant years of experience working in the fund administration industry (preferablyfrom Private markets) with experience in managing people. This can include other administrators, investment managers or fund auditors.
• Demonstrable experience working in data management in administrators, investment managers or fund auditors.
• Project experience - Previous experience either leading or having a senior role in projects (onboarding, conversions, data migrations and digital transformation)
• Completion or interest in a professional accounting designation (CA, CGA, CMA, ACCA, CFA) an asset but not required.
• Advanced MS Excel skills and Yardi
• Familiar with data analysis querying tools/concepts
• Strong attention to detail, problem-solving and process improvement skills

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.

So, why settle for the ordinary? Apply now for a Brilliantly Different career.

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