Digital Imaging Solutions - Customer Service Executive [Welcome to Apply]

STARTEK; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital solutions company in Malaysia is seeking a Customer Service Executive for the Digital Imaging Solutions industry. The ideal candidate is passionate about customer service and has excellent problem-solving skills. You will assist customers from Singapore with troubleshooting and maintain satisfaction levels. The role offers a competitive salary, allowances, and opportunities for growth in a supportive team environment. Apply now with your resume to kickstart your career.

Benefits

Competitive basic salary

Leave Entitlement and Statutory Contribution

Paid Training

Supportive team environment

Free coffee & beverages

Qualifications

• Familiarity with printer hardware and software is a plus.
• Ability to think on your feet and resolve issues quickly.
• Excellent verbal and written communication skills in Mandarin and English.

Responsibilities

• Assist customers from Singapore via phone and email, troubleshooting and resolving issues.
• Maintain accurate records of customer interactions and feedback.
• Ensure a high level of customer satisfaction by going above and beyond in service delivery.

Skills

Problem-Solving

Excellent verbal communication in Mandarin

Excellent written communication in English

Education

Previous experience in customer service

Fresh graduate

Job description

Digital Imaging Solutions - Customer Service Executive [Welcome to Apply]

📢 Join Our Team as a Customer Service Specialist in the Digital Imaging Solutions Industry!

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!

Industry: Printer & Imaging Solutions

Working Hours: Day Shifts Only (Permanent Off day on Sunday)

Basic Salary RM3000 monthly

💼 You will play an important role in:

Product Support: Assist customers from Singapore via phone and email, troubleshooting, and resolving issues

Coordinate with internal teams

Reporting: Maintain accurate records of customer interactions and feedback

Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery

🔍What We're Looking For:

Technical Proficiency: Familiarity with printer hardware and software is a plus.

Problem-Solving: Ability to think on your feet and resolve issues quickly.

Communication: Excellent verbal (Mandarin & English) and written communication skills.

Experience: Previous experience in customer service or technical support and Fresh graduate is welcomed!

🎁 What You'll Get:

Competitive basic salary + Allowances

Leave Entitlement and Statutory Contribution

Paid Training & growth opportunities

Supportive team environment

Free coffee & beverages. Loads of it

🚀 Ready to turn conversations into career success?

Apply now and make your voice count - Send your resume/CV to *****@startek.com

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