Digital Account Manager

My Weekend Plan; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A digital marketing firm in Kuala Selangor is looking for a Digital Marketing Manager to establish strong client relationships and manage digital projects. You will serve as a client liaison, ensuring projects are executed timely and within scope. Ideal candidates will have a degree in IT or related fields, strong analytical abilities, and experience in campaign planning. Proficiency in Word, Excel, and PowerPoint is required. This position offers the opportunity to shape digital strategies that drive customer ROI.

Qualifications

• Strong analytical skills and experience working with data.
• Organized and able to multitask in a fast-paced environment.
• Proven experience in managing teams working cross-functionally.

Responsibilities

• Establish long-term relationships with clients.
• Act as the point of contact for client queries.
• Ensure all projects are delivered on time and within budget.

Skills

Analytical skills

Campaign planning

Client relationship management

Digital project implementation

Team management

Education

Diploma/ Degree in Information Technology, Digital Marketing, Business

Tools

Word

Excel

PowerPoint

Job description

• Establish strong and long term relationship with our existing client and maintain day to day contact with client
• Act as the point of contact to clients for digital management matters and address client queries effectively and in a timely manner
• Translate the client's vision and needs into business requirements - project documentation, planning, management of the plan
• Work efficiently with our internal resources and third parties/ vendors for the flawless execution of projects
• Identify opportunities and new interests that the client may not recognize to help drive revenue and benefit business needs as their digital marketing advisor
• Ensuring that all projects are delivered on time, within scope and within budget
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design and implement digital projects to increase customer ROI
• Stay up-to-date with digital technology trends

Desired Skills & Experience

• Diploma/ Degree in Information Technology, Digital Marketing, Business or related field
• Strong analytical skills and experience working with data, campaign planning and execution (EDM, Mobile, Online, Social)
• A personable and professional character that will build up client confidence and rapport
• Experience in working with reports and data to drive insights
• Organized and able to multitask in a fast-paced environment
• Proven experience in managing teams working cross-functionally within an organization
• Proficient in Word, Excel and, Power Point