Department Leader (Customs)

Decathlon Malaysia; Gelang Patah; On-site; MYR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customs Compliance Specialist to oversee customs-related activities and ensure compliance with regulations. This role involves developing strategies to optimize costs and enhance operational efficiency while collaborating with cross-functional teams. The ideal candidate will have a strong background in customs laws and regulations, with at least 3 years of experience in the import/export industry. If you are passionate about logistics and compliance and enjoy mentoring junior team members, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Minimum 3 years in customs/logistics, preferably in import/export.
• Strong knowledge of customs laws and compliance in Malaysia & APAC.

Responsibilities

• Oversee customs activities including declarations and duty calculations.
• Develop customs strategies to minimize costs and enhance efficiency.

Skills

SAP

AFO

DAGANG NET

RPA

EXCEL

CUSTOMS

Compliance

Analytical Skills

Human Management

HS Code

Negotiation skills

Education

Degree in logistics, supply chain management or a related field

Tools

customs-related software

Job description

Mission

Job Responsibilities

• Oversee all customs-related activities, including import/export declarations, duty calculations, and liaising with regulatory authorities.
• Develop and implement customs strategies to minimise costs and maximise operational efficiency.
• Ensure the company's compliance with relevant customs laws, regulations and industry standards.
• Collaborate with cross-functional teams to optimise supply chain processes and enhance customer satisfaction.
• Analyse customs data, identify trends and provide strategic recommendations to the management.
• Mentor and train junior team members to build a strong customs compliance culture.
• Handle import/export documentation including e-commerce activities.
• Coordinate with customs brokers to ensure on-time clearance of consignment and ensure 100% customs compliance.
• Act as the primary contact to coordinate/collaborate with customs authority in case of any queries/controls such as Free Zone Authority, Customs, MITI, etc.
• Optimize duties by utilizing free trade agreements such as Back to Back workability for the benefit of our customers (e.g. Philippines, Indonesia, Vietnam, Cambodia).
• Implement new and upcoming FTAs such as RCEP for the benefit of our customers.
• Assist customers with their AEO/Applications.
• Manage customs brokers and monitor their performance through Monthly Quality Management Reviews.
• Responsible for HS code classifications and regulatory requirements (licenses, permits, certificates, etc.).
• Stay up-to-date with changes in customs regulations and industry best practices.

Profile

What We're Looking For

• Minimum 3 years of experience in a customs or logistics role, preferably in the import/export industry.
• In-depth knowledge of customs laws, regulations and procedures in Malaysia & APAC, with practical expertise in International Trade, Compliance, Customs regulations, and Free Trade agreements.
• Experience in managing customs audits, in partnership with internal cross-functional teams, government officials, and external consultants, as well as conducting internal health checks/self-audits/risk-assessments.
• Strong analytical and problem-solving skills with the ability to identify and address compliance issues.
• Excellent communication and stakeholder management skills to liaise with various internal and external parties.
• Proficient in using customs-related software and technology.
• A team player with the ability to lead and mentor junior team members.
• Proficient in MS Excel, RPA, SAP, AFO, Dagang Net.
• Degree in logistics, supply chain management or a related field.

Skills

• SAP
• AFO
• DAGANG NET
• RPA
• EXCEL
• CUSTOMS
• Compliance
• Analytical Skills
• Human Management
• HS Code
• Negotiation skills