Dental Front Desk & Patient Care Specialist (Immediate)

Hello Dental Clinic; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dental clinic in Kuala Lumpur is seeking a dynamic customer service representative to manage patient interactions and office administration. The ideal candidate will have at least 2 years of experience in customer service, be proficient in English, and possess a positive attitude. Responsibilities include welcoming patients, managing appointments, and keeping accurate records. The clinic offers various benefits including medical leave and a performance bonus. Apply now to join a passionate team!

Benefits

EPF, SOCSO, EIS

Medical Leave

Annual Leave

Performance Bonus

Full Training Provided

Qualifications

• Minimum 2 years of working experience in customer service or front desk.
• Able to work weekends and on a shift basis.
• Positive learning attitude and a great team player.

Responsibilities

• Welcoming patients and handling their concerns professionally.
• Managing calendars, sending reminders, and coordinating follow-ups.
• Verifying insurance and processing payments.
• Keeping accurate and confidential patient files.
• Ensuring smooth patient flow and timely care with the dental team.
• Organizing the front office and managing mail.

Skills

Customer Service

Team Coordination

English proficiency

Mandarin proficiency

Education

A-Level/O Level, Matriculation, Diploma or Degree

Job description

A dental clinic in Kuala Lumpur is seeking a dynamic customer service representative to manage patient interactions and office administration. The ideal candidate will have at least 2 years of experience in customer service, be proficient in English, and possess a positive attitude. Responsibilities include welcoming patients, managing appointments, and keeping accurate records. The clinic offers various benefits including medical leave and a performance bonus. Apply now to join a passionate team!