Data Steward Specialist (with language proficiency in Mandarin/Thai/ Vietnamese/Japanese/Arabic)

Novartis; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global healthcare company in Malaysia is seeking a Data Steward Specialist to ensure the accuracy and quality of vendor data management. The role involves validating vendor requests, conducting data audits, and generating quality metrics. Candidates should have a bachelor's degree, experience in data management, and proficiency in languages such as Mandarin, Thai, or Arabic. This role supports operational efficiency and compliance across the organization.

Qualifications

• Minimum of 1-3 years’ experience in master data management, accounting, or finance roles.
• High level of proficiency in MS Office (Word, Excel) for reporting and data analysis.
• Availability to work in shifts when required.

Responsibilities

• Validate the correctness of incoming requests for vendor creation and updates.
• Conduct regular data audits, identifying duplicates and outdated records.
• Generate and distribute regular data quality metrics and performance reports.

Skills

Data Management

Attention to Detail

Critical Thinking

Communication Skills in English

Proficiency in MS Office

Education

Bachelor’s degree in Business or related field

Tools

SAP (S4/HANA)

ETL tools

Job description

Data Steward Specialist (with language proficiency in Mandarin/Thai/ Vietnamese/Japanese/Arabic)

Responsibilities

• Validate the correctness of incoming requests for vendor creation and updates, ensuring proper supporting documentation is provided.
• Manage data entry and data quality checks in S360 (ORO platform), ensuring alignment with Novartis policies.
• Oversee special projects related to vendor data e.g., listing new vendors, unblocking suspended vendors.

Data Quality & Compliance

• Conduct regular data audits, identifying duplicates, outdated records, and formatting inconsistencies.
• Perform root cause analysis of data issues; take corrective action to prevent recurring errors.
• Champion adherence to Novartis Internal Controls & System (or equivalent) requirements, ensuring all processes align with established internal controls.

Process Improvement & Governance

• Contribute to defining and implementing a Master Data Governance model, including approval workflows and data lifecycle management.
• Identify opportunities for process enhancements, leveraging analytics and best practices to drive efficiency.
• Assist in developing and documenting Desktop Procedures for data stewardship functions.

Stakeholder Collaboration

• Act as a central point of contact for vendor master data inquiries from Finance, Procurement, and other relevant teams.
• Communicate effectively with both internal and external stakeholders, providing guidance on data requirements.
• Deliver end-user training and support, promoting best practices in data management across the organization.

Reporting & Analytics

• Generate and distribute regular data quality metrics and performance reports.
• Track Key Performance Indicators (KPIs) to measure progress in data cleansing, data completeness, and process compliance.
• Present findings and recommendations to management and cross-functional teams for continuous improvement.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Data Management, or a related field.
• Strong proficiency in SAP (S4/HANA) or similar ERP systems; knowledge of ETL tools is a plus.
• Knowledge about ORO is nice to have.
• Excellent attention to detail, critical thinking, and analytical skills.
• High level of proficiency in MS Office (Word, Excel) for reporting and data analysis.
• Availability to work in shifts when required, maintaining flexibility for urgent data-related requests.
• Minimum of 1–3 years’ experience in master data management, accounting, or finance roles.
• Strong communication skills in English plus any other language of Japanese/Chinese/Vietnamese/Thai/ Arabic.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.