Data Protection Expert

DHL Express; Cyberjaya; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading logistics company in Cyberjaya is seeking a Business Analyst with expertise in data protection and privacy. In this role, you will assess global applications for compliance with regulations, document data processing activities, and support local DPOs. The ideal candidate has at least 3 years of experience, strong presentation and relationship-building skills, and a relevant degree. Proficiency in English is essential, and additional languages are a plus.

Qualifications

• At least 3 years of experience as a Business Analyst.
• Knowledge of data protection, privacy, and AI legislation.
• DPO and AI Compliance certification preferred.

Responsibilities

• Assess global applications for compliance with data protection laws.
• Create personal data flow diagrams and documentation.
• Build relationships with application and process owners.

Skills

Business Analysis

Data Protection Knowledge

Privacy Legislation Knowledge

Presentation Skills

Relationship Building

Language Proficiency

Education

Degree in IT, Economics, or related field

Tools

OneTrust

Job description

Role Purpose

This role is responsible for assessing global applications and processes for compliance with data protection, privacy, and AI regulations, following Express and DHL Group standards. You will act as a privacy expert for application and process architects, as well as regional and local Data Protection Officers (DPOs). Compliance will be achieved through the internal DPR/PIA process, as part of the Privacy Center of Excellence (CoE).

How will you contribute to the success of DHL?

• Create high-level personal data flow diagrams and deletion concepts.
• Document the processing of personal data and AI within global applications and processes through Data Processing Records (DPRs).
• Support with PIAs, DPIAs, and AI assessments to reduce risks to the rights and freedoms of data subjects.
• Build strong relationships with application and process owners to collect and prepare relevant DPR information.
• Act as an ambassador for “privacy by design,” guiding IT and business teams to embed privacy into their solutions.
• Provide support to regional and local DPOs on data protection, privacy, and AI-related challenges.
• Develop and maintain training materials on data protection and privacy.
• Assist with privacy risk management and track corrective actions.
• Ensure data quality in OneTrust and contribute to reporting requirements.
• Apply data protection and privacy knowledge to meet legal documentation requirements and coach application owners to achieve higher levels of privacy by design.

Do you have what it takes?

• At least 3 years of experience as a Business Analyst.
• At least 3 years of experience in application and/or process design.
• Knowledge of data protection, privacy, and AI legislation (3+ years preferred).
• Academic background in IT, Economics, or a related field.
• DPO certification (or willingness to obtain).
• AI Compliance certification (or willingness to obtain).
• Proficiency in English, both written and verbal, with strong presentation skills.
• Additional languages are considered an advantage.

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.