Customer/Technical Training Analyst (Fresh Graduate)

Dell; Bayan Lepas; On-site; MYR 30,000 - 40,000; Full time

Job summary

A global technology company is seeking a recent graduate for the role of Customer/Technical Training Analyst in Penang. In this position, you will design and deliver a variety of training courses for both internal and external customers. You will gain valuable experience through collaboration with tech experts and impactful project contributions. This role is ideal for someone passionate about shaping training content and enhancing customer understanding of technology.

Qualifications

• Recent graduate with a background in relevant fields.
• Strong communication skills for collaboration with various stakeholders.
• Ability to contribute creatively to curriculum content.

Responsibilities

• Design and deliver training courses for internal and external customers.
• Collaborate with tech experts and partners.
• Engage with diverse stakeholders to shape curriculum.

Job description

Customer/Technical Training Analyst (Fresh Graduate)

Dell Technologies harnesses the power of technology to drive human progress. But ultimately, it’s people who choose how our products will be used. That’s why our Customer Technical Training team has such a vital role to play. They design and deliver all kinds of training courses – from lectures to lab exercises – for the benefit of internal and external customers. Working closely with colleagues, tech experts, partners and customers, they shape curriculum content to suit diverse needs. Everything they do is about unlocking ways to get the best from our technology.

Join us to do the best work of your career and make a profound social impact as a Customer/Technical Training Analyst on our Customer/Technical Training Team in Penang.

What you’ll achieve
As a Customer/Technical Training Analyst, you will gain exposure to cross-functional collaboration and external stakeholder engagement, with the opportunity to contribute to real-world projects thatLeaving a