Customer Service Executive - Transhipment

Talent Recruit; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global freight forwarding company is seeking a Customer Service Executive to assist with transhipment documentation and coordinate shipping requirements. The ideal candidate will have at least 2 years of experience in the logistics industry, proficiency in MS-Office, and exceptional customer service skills. Fresh graduates are encouraged to apply. This is a full-time position based in Subang Jaya, Selangor.

Qualifications

• Minimum of 2 years of related experience, preferably in Freight Forwarding or Logistics.
• Fresh graduates are encouraged to apply.
• Proficient in MS-Office applications.

Responsibilities

• Assist in preparing transhipment documentation.
• Coordinate all shipping requirements related to transshipments.
• Attend to customer inquiries pertaining to rates and assist in bookings.

Skills

Customer service

MS-Office proficiency

Data entry

Freight Forwarding

Tools

Cargowise

Job description

Customer Service Executive - Transhipment

We are representing our client a leading global freight forwarding, supply chain and technology company in the search for a suitable candidate to fill the position of Sea Freight Executive.

Job Responsibilities

• Assist in preparing transhipment documentation
• Reporting and data entry
• Coordinate all shipping requirements in respect to transshipments
• Prepare and check through t/s documentation
• Attend to customers inquiries pertaining to rates and assist in queries/bookings/followups/complaints
• Track shipments and updates
• Manage and follow-up on any discrepancies
• Any other duties as assigned by the Management

Job Requirements

• Min 2 years of related experience, preferably in Freight Forwarding/Transportation/Logistics industry
• Fresh graduates are encouraged to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus
• Working hours : Mon-Fri (9am - 6pm)

Qualified and interested candidates may apply online or email your updated resume to resume(at)talentrecruit.com.my

Only shortlisted candidates will be notified.

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