Customer Service Executive

Muhibbah Alliance Capital Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic financial services company in Kuala Lumpur is looking for a Customer Service Executive. This full-time role involves providing exceptional support to clients, handling customer calls, and performing administrative tasks. Ideal for fresh graduates, the position requires proficiency in Bahasa Malaysia and English, strong communication skills, and the ability to work in a fast-paced environment. Join us to deliver outstanding customer experiences!

Qualifications

• Fresh graduates and SPM leavers are encouraged to apply.
• Good communication skills and a positive working attitude.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Troubleshooting customer issues and providing effective resolutions.
• Handle and respond to incoming customer calls.
• Perform general office and administrative tasks.
• Tag and update customer databases accurately.

Skills

Bahasa Malaysia

English

Communication skills

Team player

Adaptability

Education

SPM or equivalent

Job description

We have an exciting opportunity for a Customer Service Executive to join our dynamic team at Muhibbah Alliance Capital Sdn Bhd based in Sungai Besi, Kuala Lumpur. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients.

What you’ll be doing

• Troubleshooting customer issues and providing effective resolutions
• Handle and respond to incoming customer calls
• Perform general office and administrative tasks
• Tag and update customer databases accurately

What we’re looking for

• Fresh graduates and SPM leavers are encouraged to apply
• Able to speak Bahasa Malaysia & English
• Good communication skills and a positive working attitude
• Able to work independently and in a team
• Ability to work in a fast-paced environment and adapt to changing priorities
• A team player with a positive and customer-centric attitude

Apply now to become our next Customer Service Executive!