Customer Service cum CRM

Sinergia Talents; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare services provider in Johor Bahru is seeking an enthusiastic candidate to manage marketing events for new clinics and engage customers. The ideal applicant will possess at least a diploma and have experience in customer-facing roles. Strong communication and interpersonal skills are essential, with a preference for those who can speak Mandarin. Flexibility for weekend work and the ability to adapt to clinic tasks are also required. This role offers an exciting opportunity to contribute to the company's growth.

Qualifications

• Experience in customer-facing roles is preferred.
• Willingness to support weekend work when necessary.
• Knowledge of Mandarin is an advantage.

Responsibilities

• Plan and execute marketing events for new clinics.
• Increase company's exposure through various activities.
• Act as a clinic assistant when needed.

Skills

Exceptional communication skills

Interpersonal skills

Event planning

Customer service

Education

Min Diploma in any field

Job description

Responsibilities

• Plan, organize, and execute impactful marketing events to introduce the newclinics and attract customers, including but not limited to booth, roadshows, fairs, and external company events.
• Increase company's exposure thru different activities.
• Act as a clinic assistant in clinic when necessary.

Requirements

• Min Diploma in any field
• Experienced in customer facing roles or event planning.
• Exceptional communication and interpersonal skills.
• Able to support weekend work if needed (Off in lieu will be given)
• Knowledge of Mandarin is an advantage, in order to communicate with Mandarin speaking customers and colleagues.
• Able to work 1030am - 930pm (inclusive of meal hour).