Customer Relations Associate

CEO SEMANGAT ENTERPRISE; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer-oriented firm in Kuala Lumpur is looking for a motivated individual to engage with potential and existing customers through outbound calls. Responsibilities include introducing and explaining products, following up with leads via calls and WhatsApp, and ensuring excellent customer experience. Ideal candidates are fluent in both Bahasa Malaysia and English, with great communication skills. This role offers training and opportunities for career growth.

Benefits

Annual Leave

Sick Leave

Hospitalisation Leave

Maternity & Paternity Leave

Marriage Leave

Emergency Leave

Public Holiday Leave

Monthly Bonus

Career Growth Opportunities

Qualifications

• Minimum 6 months experience will be an added advantage.
• Own transport is required.
• Able to commit fully to training sessions.

Responsibilities

• Make outbound calls to potential and existing customers.
• Introduce and explain company products and services clearly.
• Follow up with interested customers via calls & WhatsApp.

Skills

Fluent in Bahasa Malaysia

Fluent in English

Confident communicator

Ability to speak Indian language

Job description

Requirement

• Minimum 6 months experience will be an added advantage
• Training will be provided
• Able to communicate fluently in Bahasa Malaysia & English
• Ability to speak Indian language is an added advantage
• Confident communicator with a positive attitude
• Own transport
• Able to commit fully to training sessions
• Willing to learn and grow in a sales-driven environment

Responsibility

• Make outbound calls to potential and existing customers
• Introduce and explain company products and services clearly
• Follow up with interested customers via calls & WhatsApp
• Handle customer inquiries and objections professionally
• Deliver excellent customer experience and build rapport

Benefits

• Annual Leave
• Sick Leave (MC)
• Hospitalisation Leave
• Maternity & Paternity Leave
• Marriage Leave
• Emergency Leave
• Public Holiday Leave
• Monthly Bonus
• Career Growth & Enhancement Opportunities