Customer Portfolio Manager

GE Vernova; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A global energy management company based in Kuala Lumpur is seeking a Project Manager to oversee contract performance and customer relations for energy projects. The ideal candidate has a Bachelor's degree in engineering, at least 5 years of experience in the power industry, and excellent communication skills. This role involves managing project timelines, negotiating contracts, and leading small teams to ensure project success.

Benefits

Relocation assistance

Equal Opportunity Employer

Qualifications

• Minimum 5 years of experience in the power industry.
• Ability to analyze and resolve problems.
• Ability to execute projects and manage contracts.

Responsibilities

• Manage all contract performance activities and act as the interface between customer and project team.
• Negotiate changes and variations, ensuring adherence to contract specifications.
• Lead small projects and explain information to bring teams to consensus.

Skills

Project management

Strong communication skills

Analytical thinking

Education

Bachelor's degree in engineering

Job description

Job Description Summary

Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.

The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Roles and Responsibilities

• All contract performance related activities, typically tied to a customer site. Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
• Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract. Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision. Provide support to manager and senior contracts personnel on assigned contracts. Function as the liaison for the customer on contract matters.
• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Required Qualifications

• Bachelor's degree from an accredited university or college (any kind of engineering degree is preferred)
• At least 5 years of work experience in Power industry
• Strong oral and written communication skills

Desired Characteristics

• Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information

Relocation Assistance Provided: Yes

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.