Customer Experience Lead - In-Store & Cashier

Watsons Malaysia; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail pharmacy in Malaysia seeks an enthusiastic team member to deliver excellent customer service and manage shop operations. Responsibilities include maintaining stock levels, operating as a cashier, and promoting the Watsons VIP Member Card. The ideal candidate should possess strong communication skills, be adaptable, have a pleasant personality, and a minimum PMR/PT3/SKM qualification. Experience in the health/retail pharmacy industry is advantageous.

Qualifications

• Pleasant personality and strong drive for excellent communication.
• Ability to work shifts, weekends, and public holidays.
• Experience in health/retail pharmacy industry is advantageous.

Responsibilities

• Instil a high standard of customer service.
• Organize and operate the shop efficiently.
• Maintain sufficient stock levels.
• Serve as a cashier and promote Watsons VIP Member Card.

Skills

Friendly customer service

Excellent communication skills

Interpersonal skills

Adaptability

Outgoing personality

Education

Minimum PMR/PT3/SKM

Job description

A leading retail pharmacy in Malaysia seeks an enthusiastic team member to deliver excellent customer service and manage shop operations. Responsibilities include maintaining stock levels, operating as a cashier, and promoting the Watsons VIP Member Card. The ideal candidate should possess strong communication skills, be adaptable, have a pleasant personality, and a minimum PMR/PT3/SKM qualification. Experience in the health/retail pharmacy industry is advantageous.